Account Manager at Zeno Group

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Public Relations, Marketing, CommunicationsIndustries

Requirements

Curious nature and passion for working on both corporate and consumer accounts
Understanding of the categories in which clients operate
Experience in social media and influencer strategy development and management (bonus, not essential)
Ability to self-manage and manage junior team members effectively
Proficient writer across all styles, including press releases, speeches, briefs, newsletters, etc
Billability of at least 90% of the time

Responsibilities

Day-to-day management of all aspects of client campaigns/projects
Management of regular client WIPs, ensuring key milestones are met and clients are fully updated
Provide proactive, solutions-driven client communications
Media strategy development and press relations, including leading media engagement to secure key coverage
Social media and influencer strategy development and management
Creative idea generation and development, including thorough planning of brainstorms
Proposal writing
Setting client KPIs and managing delivery in partnership with the Account Director
Management of budget trackers for projects/events
Contribute to the overall office culture and help others enjoy their work
Contribute to (and sometimes lead) strategic development of projects and long-term campaigns in partnership with the senior client lead
Effectively manage client teams to ensure on-time, high-quality delivery
Develop professional and management skills of junior team members with ongoing constructive feedback
Lend skills, capabilities, or knowledge in problem-solving for clients or teams
Develop client KPIs in partnership with senior lead and ensure delivery with team
Utilize agency creative and planning services cost-effectively
Work closely with colleagues across the Zeno network
Be a positive role model and mentor for others
Manage key relationships with client leads at local, regional, and global levels to contribute to revenue growth
Identify and develop client relationships/opportunities
Serve as a valued team member and resource for clients, juniors, and stakeholders

Skills

Key technologies and capabilities for this role

Account ManagementCampaign ManagementMedia StrategyPress RelationsSocial Media ManagementInfluencer StrategyCreative DevelopmentProposal WritingKPI ManagementClient Relations

Questions & Answers

Common questions about this position

What does the company culture at Zeno Australia look like?

Zeno Australia embraces a boutique vibe with an agile team, is purpose-driven, supports and nurtures employees, and inspires a Fearless Pursuit of the Unexpected. They recently won the PR Awards Asia-Pacific 2024: Best Culture of the Year Award and emphasize contributing to the office culture while having fun.

What are the key responsibilities of the Account Manager role?

Responsibilities include day-to-day management of client campaigns, developing client relationships, media and social media strategy, creative idea generation, proposal writing, managing KPIs and budgets, and leading brainstorms while mentoring juniors.

What skills are required for the Account Manager position?

Key skills include strategic development of campaigns, client relationship management, proactive problem-solving, media and social strategy, creative thinking, self-management, junior team mentoring, and budget tracking.

Is the Account Manager role remote or office-based?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

Zeno Group

Communications agency specializing in PR

About Zeno Group

Zeno Group is a global communications agency that focuses on creating effective communication strategies for well-known brands across various industries, including consumer goods, technology, healthcare, and financial services. The agency uses a data-driven approach to storytelling, which helps them develop imaginative solutions that address business challenges and improve brand reputation. Their services include public relations, digital marketing, content creation, and brand strategy, and they charge clients through project fees or retainers. Zeno Group stands out from competitors by embracing unexpected ideas and emphasizing measurable results in their campaigns. The goal of Zeno Group is to help brands engage their audiences and achieve their business objectives through innovative communication.

Town of Southampton, New YorkHeadquarters

1998Year Founded

SEEDCompany Stage

Data & Analytics, ConsultingIndustries

501-1,000Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Risks

Reliance on data-driven strategies exposes Zeno Group to data privacy and compliance risks.

Intensifying competition from digital-first agencies threatens Zeno Group's market share.

Rapid social media evolution requires constant adaptation, straining resources and consistency.

Differentiation

Zeno Group combines creative thinking with data-driven strategies for impactful communication.

The company leverages new media platforms like TikTok for unique audience engagement.

Zeno Group's fearless pursuit of the unexpected sets it apart in a competitive market.

Upsides

Increased focus on sustainability enhances brand reputation and attracts eco-conscious consumers.

AI-driven analytics tools allow precise measurement of campaign effectiveness and engagement.

Growing demand for crisis communication services presents expansion opportunities for PR firms.

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