Account Manager, Financial Services
AlphaSenseSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Payroll & EOR Services, Customer SuccessIndustries
Requirements
Candidates should possess prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or a related role, with a minimum of 2-3 years of experience in a client-facing position. They must demonstrate a strong understanding of Chinese business culture, high attention to detail and excellent organizational skills, experience with CRM software and project management tools, and a proven ability to manage multiple client accounts and time-sensitive projects simultaneously. Strong verbal and written communication skills in both English and Mandarin Chinese are essential, along with a go-getter attitude, problem-solving skills, and a curiosity to learn, as well as the ability to work independently and prior remote working experience is a plus.
Responsibilities
The Account Manager will develop trusted advisor relationships with clients, ensuring the timely and successful delivery of solutions according to their needs and objectives. They will be responsible for the onboarding and offboarding of clients and their employees, clearly communicating progress on initiatives to leadership, preparing monthly reports for client accounts, collaborating with the finance team on invoicing, and accurately cross-checking and confirming payroll and reimbursements. The role also involves collaborating with the sales team to identify and grow opportunities within the territory, assisting with challenging client requests or issue escalations, and demonstrating patience and understanding in cross-cultural interactions.
Skills
Client Relationship Management
Onboarding and Offboarding
Reporting and Invoicing
Payroll and Reimbursements
CRM Software
Project Management
Cross-cultural Communication
Problem Solving
Organizational Skills
English Communication
Salsify
Platform for managing product data and assets
About Salsify
Salsify provides a platform called CommerceXM that helps brands and retailers manage their product data and digital assets for online sales. The platform combines Product Information Management (PIM), Digital Asset Management (DAM), and Experience Management (XM) to ensure that product information is consistent and engaging across various online channels. Clients, including direct-to-consumer brands and large retailers, can automate the transformation of digital assets and synchronize supply chain data, which allows them to maintain a single source of truth for their product listings. This capability improves operational efficiency and enhances customer engagement, ultimately leading to increased sales. Salsify operates on a subscription-based model, offering different service tiers to meet the varying needs of its clients.
Key Metrics
Boston, MassachusettsHeadquarters
2012Year Founded
$440.3MTotal Funding
SERIES_FCompany Stage
Data & Analytics, Consumer SoftwareIndustries
501-1,000Employees