Account Management Trainee at Continental Resources

Cherry Hill, New Jersey, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

N/AIndustries

Requirements

High school diploma/GED required (College degree preferred)
2+ years experience in a customer service role
Proficiency with MS Office
Ability to work well in a team environment
Understanding of commission pay structure and performance-based bonuses
Strong sense of professionalism and discretion required

Responsibilities

Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers directly in person
Work on special short-term projects to offer customized support for new products or products at end-of-life
Monitor customer satisfaction levels and develop methods for increasing them
Assist in creating ways for delivering excellent customer service to irate or problematic customers

Skills

Key technologies and capabilities for this role

MS OfficeCustomer ServiceTeamworkCustomer RetentionSales CollaborationCustomer Satisfaction

Questions & Answers

Common questions about this position

Is this position remote or onsite?

The position is onsite.

What is the salary for this Account Management Trainee role?

This information is not specified in the job description.

What skills are required for this position?

Required skills include proficiency with MS Office, ability to work well in a team environment, and understanding of commission pay structure and performance-based bonuses.

What is the company culture like?

The management team offers an environment where entry-level associates' ideas are not only heard but implemented, with advancements based solely on individual performance.

What makes a strong candidate for this trainee role?

Strong candidates will have a high school diploma or GED (college degree preferred), 2+ years of customer service experience, strong professionalism and discretion, and the listed skills.