Account Management Trainee at Continental Resources

Cherry Hill, New Jersey, United States

Continental Resources Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
N/AIndustries

Requirements

  • High school diploma/GED required (College degree preferred)
  • 2+ years experience in a customer service role
  • Proficiency with MS Office
  • Ability to work well in a team environment
  • Understanding of commission pay structure and performance-based bonuses
  • Strong sense of professionalism and discretion required

Responsibilities

  • Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers directly in person
  • Work on special short-term projects to offer customized support for new products or products at end-of-life
  • Monitor customer satisfaction levels and develop methods for increasing them
  • Assist in creating ways for delivering excellent customer service to irate or problematic customers

Skills

MS Office
Customer Service
Teamwork
Customer Retention
Sales Collaboration
Customer Satisfaction

Continental Resources

About Continental Resources

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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