Account Liaison at Danaher Corporation

Coralville, Iowa, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Biotechnology, Genomics, DiagnosticsIndustries

Requirements

Bachelor’s degree with 2+ years previous experience in a Customer Relationship Management role OR Associate’s degree with at least 3 years of Danaher experience AND Customer Relationship Management experience
Experience identifying processes in need of optimization and suggesting solutions for continuous improvement
Critical thinking skills and ability to manage multiple priorities while communicating with both internal and external stakeholders and customers
Ability to adjust rules and processes for individual situations as needed

Responsibilities

Build and maintain rapport with assigned accounts by providing timely and accurate customer service that addresses all order management needs
Gather and verify customer requirements to determine the corresponding product offering required for quote and order processing
Use IDT systems and tools to create accurate quotation offers and sales order records; collate information from multiple IDT applications and knowledge resources to provide informed order status updates
Ensure order acceptance and fulfillment processes adhere to terms outlined in commercial agreement. Monitor that all customer obligations are met for minimum purchase commitments or minimum revenue requirements to ensure as needed
Plan and/or facilitate conference calls for assigned accounts to support recurring business needs

Skills

Customer Service

Account Management

Order Management

Quotation Processing

Sales Order Processing

Customer Requirements Gathering

Danaher Corporation

Water quality, diagnostics, and identification solutions

About Danaher Corporation

Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.

Washington, District of ColumbiaHeadquarters

1969Year Founded

IPOCompany Stage

Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Roche and Abbott in AI-driven diagnostics.

Potential regulatory challenges in the EU for water quality sector.

Supply chain vulnerabilities affecting precision instruments sourcing.

Differentiation

Danaher's Danaher Business System drives continuous improvement and superior financial performance.

The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.

Danaher's advanced purification technologies meet increasing demands for sustainable water management.

Upsides

Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.

Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.

Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.

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