Account Executive - National Accounts at CVS Health

Alburtis, Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, InsuranceIndustries

Requirements

3-5 years of relevant Healthcare Industry experience
Multi-functional experience, e.g., underwriting, actuary, underwriting, network
Professional Presentation experience
Health & Life Insurance license
Bachelor’s degree in business or related field or equivalent work experience (HS Diploma + 4 years of relevant experience)

Responsibilities

Develops strong personal and collaborative internal and external relationships to manage book of business (e.g. ACA, mid-size employer groups) to achieve customer satisfaction, revenue, membership, and earnings objectives
Build and maintain strong relationships with a locally-aligned book of business to ensure case renewal and retention, including delivering renewals, cross-sales, up-sales, and growing sales
Determine concerns/barriers for retention of customers; identify top concerns and review mitigation strategy with leadership
Discuss and present solutions and partners with internal partners to enhance customer experience
Collaborate with account team members and functional support areas on more complex product or service issues to ensure client’s needs are met
Offer creative product and service solutions to address client’s evolving needs
Monitor client’s product lines and services on an ongoing basis to ensure customer satisfaction
Responsible for the financial performance for assigned portfolio including negotiations with Plan Sponsor and Producer in their book
Review and consultatively present customer reporting with meaningful analytics, trending and insightful recommendations for additional programs and services
Communicate with internal and external parties telephonically and/or in person; may require travel to offsite locations for in-person meetings

Skills

Account Management

Sales

Customer Retention

Relationship Building

Cross-Selling

Up-Selling

Negotiation

Analytics

Client Reporting

ACA

Renewals

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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