FullStory

Account Executive, Growth

United States

FullStory Logo
$59,500 – $80,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Software as a Service (SaaS)Industries

Requirements

Candidates should have a sales track record of proven success in the B2B SaaS space, exceeding an individual quota of at least $500K USD, and an average deal size of at least $20K USD in the last year. They should possess exceptional project management and presentation skills that drive deals from prospect to close.

Responsibilities

As a Growth Account Executive, the candidate will actively prospect new business opportunities, drive adoption of Fullstory by growing an existing customer base through expansion (up-sell & cross-sell, renewals, and churn mitigation), document and track client interactions using Salesforce, work cross-functionally with Sales Engineers, Product, and Customer Experience teams to provide technical demos, lead sales presentations and product demonstrations, and close deals.

Skills

Prospecting
Salesforce
Technical demos
B2B SaaS sales
Customer success
Upselling
Cross-selling
Renewals
Churn mitigation
Presentation
Project management

FullStory

Digital experience analytics platform for businesses

About FullStory

FullStory provides a platform for digital experience analytics, allowing businesses to understand user interactions on their websites and mobile apps. The platform captures and analyzes these interactions, helping companies identify issues and optimize user experiences to enhance conversions and customer satisfaction. FullStory serves a variety of clients, including e-commerce, financial services, and travel companies, making it applicable to any business with a digital presence. Operating on a Software-as-a-Service (SaaS) model, clients subscribe to the platform and pay a recurring fee based on their usage and required features. This model allows for scalability and offers different pricing tiers to accommodate businesses of all sizes. FullStory's goal is to improve online user experiences through detailed insights and data analysis.

Key Metrics

Atlanta, GeorgiaHeadquarters
2014Year Founded
$189.9MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Access 6 subsidized sessions with a coach per year
99% of health insurance premiums covered; 75% for dependents
Annual learning subsidy
Fully distributed workforce
Generous parental leave policy
10 days of company holidays
Unlimited time off
401(k) with a $2 to $1 match

Risks

UserTesting's new integrations may offer more comprehensive solutions than FullStory.
Rapid AI evolution in e-commerce could outpace FullStory's current offerings.
Jason Wolf's appointment may lead to short-term disruptions during strategic changes.

Differentiation

FullStory offers pixel-perfect session playback for detailed user interaction analysis.
The platform provides AI-ready behavioral data, enhancing digital experience insights.
FullStory's SaaS model allows scalable solutions for businesses of all sizes.

Upsides

Growing demand for AI-driven personalization boosts FullStory's market potential.
Partnership with Google Cloud enhances FullStory's AI capabilities.
Recognition in Deloitte Technology Fast 500 highlights FullStory's rapid growth.

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