Account Executive - Enterprise

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: $127,800 - $183,655 USD + Variable Compensation

Freshworks is seeking a driven Account Executive, Enterprise, to expand our presence within large organizations. This role focuses on engaging stakeholders, delivering customized ITSM and EX solutions, and empowering enterprises to drive productivity and employee satisfaction. You’ll thrive in complex, consultative sales processes with high-budget deals and medium-to-long sales cycles.

Responsibilities

• Solution Selling: Develop tailored ITSM and EX strategies for enterprise clients, demonstrating how Freshworks’ solutions enhance productivity and employee engagement.
• Stakeholder Management: Collaborate with diverse decision-makers across departments to address their unique challenges and deliver impactful outcomes.
• Pipeline Management: Build, maintain, and execute a robust sales pipeline, ensuring consistent progress through medium- to long-term sales cycles.
• Customized Engagements: Create and present compelling value propositions that align with enterprise customer goals and budgets.
• Collaborative Approach: Partner with Marketing, Solutions Engineers, and Customer Success teams to create seamless end-to-end experiences for prospects and clients.

Qualifications

• Experience: 5-8 years of proven success in SaaS enterprise sales, with strong experience in ITSM and EX solution selling.
• Expertise: Advanced knowledge of SaaS platforms and their role in driving enterprise efficiency.
• Hands-on experience: With departmental ITSM solutions and advanced EX platforms designed to enhance productivity and employee engagement.
• Skills: Mastery in solution selling and pipeline management. Strong analytical abilities to assess customer needs and provide tailored recommendations.
• Traits: Collaborative, analytical, and persistent in navigating complex sales cycles and securing high-value deals.
• Mindset: Customer-centric with a passion for empowering enterprises through transformative software solutions.

Company Information

Freshworks is building uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. With over 72,000 employees globally, Freshworks helps companies like Bridgestone, New Balance, Nucor, S&P Global, and Sony Music improve customer loyalty and service efficiency.

Benefits

• Dental, Medical, Vision, Disability, and Life Insurance
• Equity + ESPP
• Flexible PTO
• Flexible Spending
• Commuter Benefits
• Wellness Benefits
• Adoption and Parental Leave Benefits

Diversity & Inclusion

Freshworks is committed to creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion, and ethnicity.