FreshBooks

Account Executive - Enterprise

San Mateo, California, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Enterprise Software, IT ServicesIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: $127,800 - $183,655 USD + Variable Compensation

Freshworks is seeking a driven Account Executive, Enterprise, to expand our presence within large organizations. This role focuses on engaging stakeholders, delivering customized ITSM and EX solutions, and empowering enterprises to drive productivity and employee satisfaction. You’ll thrive in complex, consultative sales processes with high-budget deals and medium-to-long sales cycles.

Responsibilities

  • Solution Selling: Develop tailored ITSM and EX strategies for enterprise clients, demonstrating how Freshworks’ solutions enhance productivity and employee engagement.
  • Stakeholder Management: Collaborate with diverse decision-makers across departments to address their unique challenges and deliver impactful outcomes.
  • Pipeline Management: Build, maintain, and execute a robust sales pipeline, ensuring consistent progress through medium- to long-term sales cycles.
  • Customized Engagements: Create and present compelling value propositions that align with enterprise customer goals and budgets.
  • Collaborative Approach: Partner with Marketing, Solutions Engineers, and Customer Success teams to create seamless end-to-end experiences for prospects and clients.

Qualifications

  • Experience: 5-8 years of proven success in SaaS enterprise sales, with strong experience in ITSM and EX solution selling.
  • Expertise: Advanced knowledge of SaaS platforms and their role in driving enterprise efficiency.
  • Hands-on experience: With departmental ITSM solutions and advanced EX platforms designed to enhance productivity and employee engagement.
  • Skills: Mastery in solution selling and pipeline management. Strong analytical abilities to assess customer needs and provide tailored recommendations.
  • Traits: Collaborative, analytical, and persistent in navigating complex sales cycles and securing high-value deals.
  • Mindset: Customer-centric with a passion for empowering enterprises through transformative software solutions.

Company Information

Freshworks is building uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. With over 72,000 employees globally, Freshworks helps companies like Bridgestone, New Balance, Nucor, S&P Global, and Sony Music improve customer loyalty and service efficiency.

Benefits

  • Dental, Medical, Vision, Disability, and Life Insurance
  • Equity + ESPP
  • Flexible PTO
  • Flexible Spending
  • Commuter Benefits
  • Wellness Benefits
  • Adoption and Parental Leave Benefits

Diversity & Inclusion

Freshworks is committed to creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion, and ethnicity.

Skills

Solution Selling
Stakeholder Management
ITSM
EX
Consultative Sales

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters
2003Year Founded
$149.6MTotal Funding
DEBTCompany Stage
Consumer Software, FintechIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
401(k) Company Match
Stock Options
Unlimited Paid Time Off
Parental Leave
Home Office Stipend
Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.
Dependency on Stripe's technology could pose risks if Stripe faces issues.
Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.
The company provides mobile-friendly solutions, catering to the rise of remote work.
FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.
The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.
AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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