Account Executive - Enterprise

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Customer Experience, Employee Experience, IT Service ManagementIndustries

Requirements

Candidates must have 5-8 years of successful SaaS enterprise sales experience, specifically in selling ITSM and EX solutions. A strong understanding of SaaS platforms and their impact on enterprise efficiency is required, along with hands-on experience with departmental ITSM and advanced EX platforms. The role demands mastery in solution selling and pipeline management, strong analytical skills for assessing customer needs, and a collaborative, analytical, and persistent approach to complex sales cycles and high-value deals. A customer-centric mindset and a passion for transformative software solutions are essential.

Responsibilities

The Account Executive will expand Freshworks' presence within enterprise organizations by engaging multiple stakeholders and delivering customized ITSM and EX solutions. Responsibilities include developing tailored strategies, collaborating with diverse decision-makers, building and executing a robust sales pipeline for medium- to long-term sales cycles, creating compelling value propositions, and partnering with internal teams like Marketing, Solutions Engineers, and Customer Success to ensure seamless client experiences.

Skills

Enterprise Sales

ITSM

EX Solutions

Consultative Sales

Stakeholder Management

Solution Selling

Customer Relationship Management

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters

2003Year Founded

$149.6MTotal Funding

DEBTCompany Stage

Consumer Software, FintechIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

401(k) Company Match

Stock Options

Unlimited Paid Time Off

Parental Leave

Home Office Stipend

Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.

Dependency on Stripe's technology could pose risks if Stripe faces issues.

Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.

The company provides mobile-friendly solutions, catering to the rise of remote work.

FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.

The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.

AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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