Remote Jobs at Quince

Candidates should have prior experience in customer service, preferably with a retail company, but this is not required. They must possess excellent written communication skills and the ability to demonstrate a Customer First mentality, as well as be comfortable using an authentic, customer-friendly tone when addressing complex customer issues. Prior experience using Shopify, Zendesk, Gorgias, or similar customer service software is preferred, and experience in a call center or remote environmen…

Candidates should possess a Bachelor’s degree in Operations, Business, Communications, or a related field, and a minimum of 5 years of experience leading a team of customer care agents. They must demonstrate a proven track record of building a team focused on customer loyalty and retention, along with strong leadership skills.

Candidates are required to possess a Bachelor’s degree in a quantitative field such as Statistics, and demonstrate at least five years of experience in data analysis.

Candidates should possess a Bachelor's degree in a quantitative field such as Statistics, Mathematics, Computer Science, or a related discipline, and ideally have a Master's degree. Strong experience in machine learning, statistical modeling, and data analysis is required, along with proficiency in programming languages like Python or R. Experience with SQL and cloud computing platforms is also beneficial.

Candidates should possess a strong understanding of workforce management principles, capacity planning techniques, and forecasting methodologies, along with experience in developing and administering operational tools. Demonstrated ability to analyze data and make data-driven decisions is essential, as is experience in managing and optimizing customer service operations.

Candidates must possess at least 3 years of experience managing Meta DPA programs with budgets exceeding $20 million, along with demonstrated expertise in Meta Ads Manager and feed tools such as Feedonomics and Marpipe. Furthermore, they should have an in-depth understanding of DPA feed management, campaign management, and optimization best practices, coupled with experience working with Engineering to optimize pixels and build campaign management and optimization tools.

Candidates should possess at least three years of experience in operations, customer experience, Voice of the Customer analysis, or project management, along with strong writing and analytical skills to effectively communicate insights.

The ideal candidate should have experience running email and SMS marketing programs across triggers, blast campaigns, and transactional messaging, along with understanding of creative best practices for email design and copy, experience working with dynamic HTML email templates, and an understanding of how to architect statistically significant A/B tests. They should also be highly organized, detail-oriented, analytical, and data-driven, with the ability to manage competing priorities and mainta…

Candidates must possess a minimum of 5 years of editing experience, an Associate’s degree in graphic design or a related field, and a digital portfolio demonstrating performance creative skills. Proficiency in video editing, motion graphics, and Premiere Pro is required, with experience in After Effects being a plus. Experience in the retail/apparel industry is also desired.

The ideal candidate must be based in San Francisco or open to relocation, possessing 10-14 years of experience in social, content, or performance creative at high-growth consumer brands or creative agencies, along with proven leadership in apparel and direct-to-consumer performance marketing. They should have experience managing editors and graphic designers, demonstrated ability to deliver paid and organic social that performs, and a strong portfolio of multi-channel campaigns and native conten…

Candidates are required to possess a Bachelor's degree in Human Resources, Business, or a related field, with a minimum of 5 years of full-cycle technical and/or performance marketing recruiting experience, strong sourcing and offer negotiation capabilities, and a proven track record of successfully hiring for junior to executive-level positions. Global hiring experience is highly desirable.

The ideal candidate should possess 10+ years of experience leading and designing world-class, innovative recruiting operations, with a proven track record in both high-growth startups and more mature organizations. They should have experience architecting and operationalizing end-to-end recruiting workflows, systems, and governance models, and a strong ability to build scalable and sustainable recruiting infrastructure. Furthermore, they need to be adept at building data frameworks, including KP…

Candidates should possess knowledge of Google Sheets, with preferred experience using a CRM such as HubSpot, and demonstrate a self-starter mentality comfortable in a fast-paced environment with limited policies and procedures. They must be extremely detail-oriented and operate with a sense of urgency, while also being customer service oriented and customer obsessed.

The ideal candidate has 4+ years of experience in investment banking, investing, consulting, or a technology/retail startup. They should understand unit economics and key drivers of marketing performance, possess strong analytical and data synthesis skills to derive actionable insights, and demonstrate the ability to think creatively and critically in ambiguous environments. Strong interpersonal skills for interacting with senior leadership are also essential.

Candidates should have 4+ years of experience in direct mail or catalog marketing, preferably in retail or e-commerce, with demonstrated success in owning direct mail campaigns end-to-end from strategy to performance analysis. Experience in other offline channels is a plus, and proficiency with tools like Looker or customer data platforms (CDPs) is preferred. Strong analytical skills are required, along with experience managing external agencies and comfort working in a fast-paced, self-motivate…