Project Lead
ServiceNowFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
The ideal candidate will have 3-5 years of relevant experience in supply chain, international logistics, or customs brokerage, coupled with a strong understanding of U.S. customs procedures. Excellent organizational and communication skills are essential for interfacing with external partners, and the ability to work independently with a high degree of accountability and follow-through is crucial. Proficiency in Excel/Google Sheets and tracking tools is required, with experience working with 3PL warehouses, customs brokers, or freight forwarders being a plus.
The Project Manager will be responsible for building and refining a standardized customs collection template to gather necessary documentation from global vendors. They will manage inbound shipment workflows by engaging with vendor agents for documentation collection and verification, and serve as the liaison to 3PL warehouses and customs brokers, ensuring timely submission of complete documentation packages. This role also involves maintaining real-time tracking of inbound shipments, proactively flagging delays or discrepancies, escalating issues, and investigating/resolving customs clearance or compliance issues in collaboration with vendors and brokers.
Direct-to-consumer e-commerce for fashion and home essentials
Quince offers high-quality fashion and lifestyle products through its online retail platform. The company sources its products directly from manufacturers worldwide, which allows it to provide premium items at lower prices compared to traditional retail stores. Quince's product range includes clothing like dresses and blouses, as well as home essentials such as bed sheets. This direct-to-consumer model appeals to a diverse customer base, from those seeking stylish clothing to those in need of quality home goods. Quince differentiates itself from competitors by eliminating middlemen, ensuring affordability without compromising on quality. The company's goal is to make luxury accessible to everyone while fostering a community of satisfied customers who share their experiences on social media.