\u003Cbr />Please note that all legitimate communication from Virtuous will only come from the @\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://virtuous.org\">virtuous.org\u003C/a> domain. If you receive a message from other domains, even if they look similar (e.g., \u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://virtuouscareers.org\">virtuouscareers.org\u003C/a> or \u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://virtuousjobs.com\">virtuousjobs.com\u003C/a>), they are \u003Cstrong>not legitimate\u003C/strong> and we recommend disregarding it immediately.\u003C/p>","https://jobs.ashbyhq.com/virtuous/b49bd378-a3a4-44c4-8b11-ad2ac65b9d2a",{"id":131,"name":132,"urlSafeSlug":162,"logo":133},[573],{"city":28,"region":28,"country":34},"2025-09-13T08:01:44.54Z","Candidates must have 7+ years of experience in software engineering, including at least 3 years in a management or leadership role. Strong people leadership skills with proven experience in mentoring and developing mid to senior-level engineers are essential. A growth mindset and the ability to engage in performance improvement conversations are also required.","The Senior Engineering Manager will provide day-to-day leadership and oversight for the engineering organization, managing and mentoring approximately 10 mid and senior-level engineers. This role involves supporting team leads to improve delivery, collaboration, and execution across four engineering squads. Responsibilities include maturing engineering practices such as CI/CD pipelines and automation, driving quality initiatives, strengthening cross-squad collaboration, and partnering with DevOps, QA, and Release functions. The manager will also facilitate technical discussions, participate in hiring and performance management, foster a culture of ownership and continuous improvement, and collaborate with Product and Design teams to deliver customer value.",{"employment":578,"compensation":580,"experience":581,"visaSponsorship":584,"location":585,"skills":586,"industries":593},{"type":579},{"id":175,"name":176,"description":332},{"minAnnualSalary":28,"maxAnnualSalary":28,"currency":28,"details":28},{"experienceLevels":582},[583],{"id":444,"name":445,"description":446},{"type":11},{"type":11},[587,493,588,589,590,591,592],"People Management","Engineering Management","Software Development","Coaching","Technical Discussions","Engineering Excellence",[594,595],{"id":353,"name":344},{"id":596,"name":597},"818c13b7-d12c-4a43-91e4-2a8848689732","Biotechnology",{"id":599,"title":600,"alternativeTitles":601,"slug":617,"jobPostId":599,"description":618,"isReformated":59,"applyUrl":619,"company":132,"companyOption":620,"locations":621,"listingDate":623,"listingSite":63,"isRemote":24,"requirements":624,"responsibilities":625,"status":171,"expiryDate":28,"isGoogleIndexed":59,"summary":626},"28231a16-3575-451c-86e8-c4be3fe2b97c","Implementation Manager",[602,603,604,605,606,607,608,609,610,611,612,613,614,615,616],"Client Onboarding Manager","Customer Implementation Lead","Project Manager, Non-Profit Solutions","SaaS Implementation Specialist","Customer Success Implementation Manager","CRM Implementation Project Manager","Technical Account Manager, Implementation","Client Migration Manager","Onboarding Project Lead","Solutions Implementation Manager","Non-Profit Client Success Manager","Product Implementation Specialist","Customer Project Manager","Implementation Project Lead","Client Relationship Manager, Implementation","implementation-manager-28231a16-3575-451c-86e8-c4be3fe2b97c","Location Type: Remote\n\nEmployment Type: FullTime\n\n\u003Ch1>\u003Cstrong>About Us\u003C/strong>\u003C/h1>\u003Cp style=\"min-height:1.5em\">Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits \u003C/p>\u003Cp style=\"min-height:1.5em\"> \u003C/p>\u003Cp style=\"min-height:1.5em\">We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do. \u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">The ideal candidate for Virtuous embodies our values by:\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Asking questions with a spirit of curiosity\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Giving feedback freely with candor & grace, welcoming it in return\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Displaying a passion for philanthropy and technology \u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Serving with joy. Everyone is willing to make the coffee!\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Celebrating the wins & milestones of others \u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Assuming good intent & demonstrating trust in others \u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Pursuing relationships with people different from themselves & creates space to be human\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">Find our core values & more \u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://virtuous.org/company/about/\">\u003Cstrong>\u003Cu>here\u003C/u>\u003C/strong>\u003C/a>.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Position Summary\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">Virtuous Software is looking for an Implementation Manager to join our growing Customer Experience team. You will be joining one of Phoenix’s fastest-growing tech startups. As an Implementation Manager you are the go-to person for keeping customers informed and on track while they complete their migration to the Virtuous product suite. You are an expert in both written and verbal communication, leaning on those skills to deliver configuration workshops and regular project management communications. You have a proactive approach to your work and are always thinking “what else can I do to move this implementation forward and provide value”.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Responsibilities\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Provide onboarding guidance and project management support to the amazing nonprofits we serve and act as the main point of contact during their onboarding process\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Own multiple onboarding and Professional Services projects or variable customer sizes at once while offering expert guidance to customer questions related to the product, timeline, and migration\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strategically utilize customer interactions to drive quicker and more impactful Time to Value, Product Adoption, and Customer Satisfaction.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Lead and coordinate milestone and miscellaneous customer configuration calls\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Serve as a product expert who can effectively utilize resources to find answers to customer questions of all sizes and varying complexity\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Perform training and workshop sessions for projects you are managing as needed to discuss and/or develop robust solutions to complex customer problems\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Provide basic data mapping and import services during the implementation process\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Develop a deep understanding of our nonprofit customers’ business and operations through change management coaching and best practices.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Work closely with our data migration, professional services, customer success management teams, and Partner network to offer clients a smooth onboarding experience, including robust note taking and handoffs.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Serve as an extremely effective project manager. Coordinate with internal stakeholders to adjust project timelines while monitoring your own resource management along with resource management of the internal project team.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>You Must Have\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Previous experience working in project management, customer onboarding/implementation, or customer success.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with CRM systems is required\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Willingness to work in a fast-paced, flexible start-up environment\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Self motivated and always looking to improve themselves and processes\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ability to manage workload based on changing priorities is required\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Intimate knowledge of and/or working with nonprofits with a desire to quickly learn about fundraising best-practices\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Clear and articulate communication skills\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ability to lead actionable and productive workshop sessions with clients.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Comfort with data and spreadsheets\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Phenomenal organizational skills are required\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">The ability to thrive in a fast-paced environment. Dang it! We already said that\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>What We Offer\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Market competitive pay leveraging Carta data\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Supportive time off including paid volunteer days and company holidays\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">We pride ourselves on Community and host exciting company outings and events.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.\u003Cbr />\u003Cbr />Please note that all legitimate communication from Virtuous will only come from the @\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://virtuous.org\">virtuous.org\u003C/a> domain. If you receive a message from other domains, even if they look similar (e.g., \u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://virtuouscareers.org\">virtuouscareers.org\u003C/a> or \u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://virtuousjobs.com\">virtuousjobs.com\u003C/a>), they are \u003Cstrong>not legitimate\u003C/strong> and we recommend disregarding it immediately.\u003C/p>","https://jobs.ashbyhq.com/virtuous/cb854105-cb56-4c85-bbe3-eaa02d5af554",{"id":131,"name":132,"urlSafeSlug":162,"logo":133},[622],{"city":28,"region":28,"country":34},"2025-09-18T07:18:18.174Z","Candidates must have previous experience in project management, customer onboarding, or customer success, along with experience using CRM systems. A willingness to work in a fast-paced, flexible startup environment and the ability to manage workload based on changing priorities are essential. Self-motivation and a drive for self-improvement and process enhancement are also required.","The Implementation Manager will provide onboarding guidance and project management support to nonprofit clients, acting as the main point of contact during their migration to the Virtuous product suite. This role involves owning multiple onboarding projects, leading configuration calls, serving as a product expert, and performing training and workshop sessions. Responsibilities also include providing basic data mapping and import services, understanding customer business operations through change management coaching, and coordinating with internal teams for a smooth client onboarding experience. The manager will also adjust project timelines, monitor resource management, and ensure effective project management throughout the implementation process.",{"employment":627,"compensation":629,"experience":630,"visaSponsorship":634,"location":635,"skills":636,"industries":641},{"type":628},{"id":175,"name":176,"description":332},{"minAnnualSalary":28,"maxAnnualSalary":28,"currency":28,"details":28},{"experienceLevels":631},[632,633],{"id":233,"name":234,"description":337},{"id":236,"name":237,"description":339},{"type":11},{"type":11},[637,343,638,639,640,345,344],"Project Management","Configuration","Written Communication","Verbal Communication",[642,643,644],{"id":353,"name":344},{"id":596,"name":597},{"id":353,"name":245},["Reactive",646],{"$ssite-config":647},{"env":648,"name":649,"url":650},"production","nuxt-app","https://jobo.world",["Set"],["ShallowReactive",653],{"company-VirtuousCRM":-1,"company-jobs-e769d451-cfa1-447b-859e-ed32b6263b8d-carousel":-1},"/company/VirtuousCRM",{}]