[Remote] Site Reliability Engineer (.Net) at Virtuous

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Nonprofit Technology, SoftwareIndustries

Skills

Key technologies and capabilities for this role

Site Reliability Engineering.NETSoftware PlatformFundraising SoftwareMarketing SoftwareVolunteerism SoftwareOnline Giving SoftwareCustomer SupportBug ResolutionInternal ToolingEngineering Practices

Questions & Answers

Common questions about this position

What is the reporting structure for the Site Reliability Engineer role?

You’ll report directly to the Director of Engineering, with a dotted-line to the Director of Technical Support.

What are the core values of Virtuous that the ideal candidate should embody?

The ideal candidate embodies values like asking questions with curiosity, giving feedback with candor and grace, passion for philanthropy and technology, serving with joy, celebrating others' wins, assuming good intent, and pursuing relationships with diverse people.

What technical skills are needed for resolving complex support tickets?

The role requires troubleshooting complex .NET service behaviors, data anomalies, performance bottlenecks, debugging support requests needing code-level evaluation, and driving bug resolutions.

Is this a remote position or does it require office presence?

This information is not specified in the job description.

What salary or compensation is offered for this role?

This information is not specified in the job description.

Virtuous

Nonprofit CRM and fundraising platform

About Virtuous

Virtuous provides a customer relationship management (CRM) and fundraising platform specifically designed for nonprofit organizations. The platform helps these organizations manage their donor relationships and enhance their fundraising efforts. It includes tools for donor management, marketing automation, and executing campaigns across multiple channels. Users can analyze donor data through segmentation analytics and automate personalized donor journeys, which helps create a more engaging experience for supporters. Unlike many competitors, Virtuous focuses on treating all donors as major donors, which encourages long-term relationships and support. The goal of Virtuous is to simplify the fundraising process for nonprofits, enabling them to effectively connect with their donors and increase their overall impact.

Phoenix, ArizonaHeadquarters

2014Year Founded

$50.8MTotal Funding

LATE_VCCompany Stage

Consulting, Social ImpactIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Paid Vacation

Family Planning Benefits

Employee Recognition

Community Engagement

Risks

Emerging CRM platforms with lower costs could erode Virtuous's market share.

Economic downturns may reduce nonprofits' budgets for CRM solutions.

Data privacy concerns and regulations pose challenges for maintaining compliance.

Differentiation

Virtuous offers a CRM tailored specifically for nonprofit organizations.

The platform includes tools for donor engagement, retention, and increased donations.

Virtuous provides marketing automation, including email and social media integration.

Upsides

Virtuous raised $100M to develop AI tools and expand platform features.

The company achieved 525% growth over the past three years.

Virtuous launched VirtuousBI for enhanced data analytics and donor insights.

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