Solution Engineer, Amazon Connect
NeuraFlashFull Time
Junior (1 to 2 years)
Employment Type: Full-time
Zoom is seeking a talented Partner Consulting Solution Engineer with deep specialized experience in Customer Experience (CX) to join its global Contact Center Solution Engineering team. This role focuses on working with Partners to enhance their contact center capabilities using Zoom's solutions. If you are passionate about the Contact Center industry, technology that powers better customer experiences, and collaborating with Partners, this is an excellent opportunity to contribute to Zoom's growth.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. Zoom has a Total Direct Compensation philosophy that includes base salary, bonus, and equity value. A location-based compensation structure may apply, resulting in different ranges for candidates in various locations.
Zoomies help people stay connected so they can get more done together. We are problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Our product suite includes Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. Find room to grow with opportunities to stretch your skills and advance your career.
Video conferencing and online meeting solutions
Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.