Xfinity Retail Sales Consultant (West Ashley) at Comcast

Charleston, South Carolina, United States

Comcast Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Telecommunications, Retail, MediaIndustries

Requirements

  • Passion for teamwork, vision to revolutionize industries, and goal to lead in media and technology
  • Knowledge, skills, and ability to utilize technology for world-class sales and service
  • Ability to work with moderate supervision/guidance and be accountable for individual results and team impact
  • Understand sales compensation plan and its key elements
  • Ability to work a flexible schedule including evenings, weekends, holidays, variable schedules, overtime, and potentially in alternate stores
  • Regular, consistent, and punctual attendance
  • Ability to carry and lift up to 25 pound boxes, stand, and move about the store constantly
  • Complete training requirements and actively engage in team huddles and learning
  • Understand and follow Operating Principles
  • Skills: Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization

Responsibilities

  • Passionately represent products and services by sharing and demonstrating product and sales know-how with customers
  • Provide product demonstrations to educate customers on full product capabilities to maximize their experience
  • Take a customer-first approach: listen and evaluate customer needs and provide appropriate solutions
  • Achieve sales and customer experience goals and objectives
  • Provide comprehensive customer onboarding activities and ensure customers understand how to use and manage products/services and gain their consent
  • Perform operational and administrative tasks
  • Partner with customer care to resolve customer issues, as appropriate
  • Consistently demonstrate sales excellence and professionalism with integrity and a warm, friendly demeanor to customers and teammates
  • Comply with all company and retail operational policies and procedures
  • Own the customer experience by putting customers first, providing seamless digital options, and making them promoters
  • Be enthusiastic learners, users, and advocates of technology, products, services, and digital tools
  • Win as a team by working together and being open to new ideas
  • Be an active part of the Net Promoter System by joining huddles, making call backs, and elevating opportunities
  • Drive results and growth
  • Support a culture of inclusion
  • Do what's right for each other, customers, investors, and communities
  • Other duties as assigned

Skills

Retail Sales
Customer Service
Product Demonstrations
Sales Techniques
Customer Onboarding
Administrative Tasks

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters
1963Year Founded
$42.3MTotal Funding
IPOCompany Stage
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Parental Leave
Tuition Reimbursement
Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.
5G technology enables new competitors in the broadband market, threatening Comcast's market share.
Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.
Comcast's digital equity grants highlight its commitment to corporate social responsibility.
Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.
Transform Wealth LLC's investment indicates confidence in Comcast's financial health.
Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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