Xfinity Retail Sales Consultant at Comcast

Federal Way, Washington, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, EntertainmentIndustries

High School Diploma or equivalent
Generally, 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
Ability to work a full time, flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed
Ability to work in alternate stores outside of the home base store
Regular, consistent, and punctual attendance
Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly

Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations
Providing outstanding customer service with all customer interactions
Helping customers interpret and clarify their account statements and pay their bills in the store
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests
Acting as brand ambassador to promote Comcast/Xfinity products
Providing expert-level understanding and passion around technology, especially around Comcast products and services
Maintaining detailed sales product knowledge, including competitive information
Meeting goals and metrics
Contributing to a fun and competitive environment

Customer Service

Retail Sales

Sales Recommendations

Product Knowledge

Customer Needs Assessment

Comcast

Comcast Corporation is a global media and technology company.

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees