Comcast

Xfinity Retail Sales Consultant

Somerville, Massachusetts, United States

$28,000 – $45,000Compensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, TelecommunicationsIndustries

Requirements

Candidates should possess a high school diploma or equivalent, with strong communication and interpersonal skills. They must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly, and work a flexible schedule including evenings, weekends, holidays, variable schedule(s) and overtime as needed.

Responsibilities

The Xfinity Retail Sales Consultant will passionately represent products and services by sharing and demonstrating product and sales know-how with customers, providing product demonstrations to educate customers on full product capabilities, taking a customer-first approach, and achieving sales and customer experience goals and objectives. They will also provide comprehensive customer onboarding activities, perform operational and administrative tasks, partner with customer care to resolve customer issues, consistently demonstrate sales excellence and professionalism, and comply with all company and retail operational policies and procedures.

Skills

Sales
Customer Service
Communication
Product Demonstration
Problem-Solving
Retail
Teamwork

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters
1963Year Founded
$42.3MTotal Funding
IPOCompany Stage
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Parental Leave
Tuition Reimbursement
Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.
5G technology enables new competitors in the broadband market, threatening Comcast's market share.
Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.
Comcast's digital equity grants highlight its commitment to corporate social responsibility.
Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.
Transform Wealth LLC's investment indicates confidence in Comcast's financial health.
Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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