Xfinity Retail Sales Consultant at Comcast

Springfield, Massachusetts, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, RetailIndustries

Passion for teamwork, vision to revolutionize industries, and goal to lead in media and technology
Ability to work with moderate supervision/guidance and be accountable for individual results and team impact
Knowledge and understanding of sales compensation plan and its key elements
Flexible schedule including evenings, weekends, holidays, variable schedules, and overtime as needed; may work in alternate stores
Regular, consistent, and punctual attendance
Ability to carry and lift up to 25 pound boxes, stand, and move about the store constantly
Completion of training requirements and active engagement in team huddles and learning
Skills: Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization
Understand and apply Operating Principles; own customer experience; know products/services; win as a team; participate in Net Promoter System; drive results and growth; respect inclusion & diversity; do what's right for stakeholders

Passionately represent products and services by sharing and demonstrating product and sales know-how with customers
Provide product demonstrations to educate customers on full product capabilities to maximize their experience
Take a customer-first approach: listen and evaluate customer needs, provide appropriate solutions
Achieve sales and customer experience goals and objectives
Provide comprehensive customer onboarding activities; ensure customers understand how to use and manage products/services and gain their consent
Perform operational and administrative tasks
Partner with customer care to resolve customer issues as appropriate
Consistently demonstrate sales excellence and professionalism with integrity and a warm, friendly demeanor to customers and teammates
Comply with all company and retail operational policies and procedures
Other duties and responsibilities as assigned

Sales

Customer Service

Product Demonstrations

Customer Onboarding

Retail Sales

Comcast

Comcast Corporation is a global media and technology company.

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees