Xfinity Retail Sales Consultant at Comcast

Danbury, Connecticut, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Retail, MediaIndustries

Passion for teamwork, vision to revolutionize industries, and goal to lead in media and technology
Knowledge of products, services, sales know-how, and technical knowledge
Skills in communication, critical thinking problem solving, customer-focused approach, persuasion, professional integrity, resilience, self motivation, teamwork, and workplace organization
Ability to work with moderate supervision/guidance and be accountable for individual results and team impact
Understand sales compensation plan and its key elements
Flexible schedule including evenings, weekends, holidays, variable schedules, overtime, and potential work in alternate stores
Regular, consistent, and punctual attendance
Ability to carry and lift up to 25 pound boxes, stand, and move about the store constantly
Complete training requirements and actively engage in team huddles and learning
Understand and apply Operating Principles; own customer experience; know products/services; win as a team; participate in Net Promoter System; drive results and growth; support inclusion; do what's right

Passionately represent products and services by sharing and demonstrating product and sales know-how with customers
Provide product demonstrations to educate customers on full product capabilities to maximize their experience
Take a customer-first approach: listen, evaluate needs, and provide appropriate solutions
Achieve sales and customer experience goals and objectives
Provide comprehensive customer onboarding and ensure customers understand how to use and manage products/services, gaining their consent
Perform operational and administrative tasks
Partner with customer care to resolve customer issues as appropriate
Demonstrate sales excellence and professionalism with integrity, warm and friendly demeanor to customers and teammates
Comply with all company and retail operational policies and procedures
Other duties and responsibilities as assigned

Sales

Customer Service

Product Demonstrations

Customer Onboarding

Retail Sales

Comcast

Comcast Corporation is a global media and technology company.

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees