Xfinity Retail Sales Consultant at Comcast

Santa Fe, New Mexico, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Retail, MediaIndustries

Understand Comcast's Operating Principles and apply them to job performance
Own the customer experience by prioritizing customers, providing seamless digital options, and turning them into promoters
Be an enthusiastic learner, user, and advocate of Comcast's technology, products, services, and digital tools
Work effectively as a team player, collaborating to achieve big results and being open to new ideas
Participate actively in the Net Promoter System, including huddles, call backs, and elevating customer feedback opportunities
Drive results and growth
Respect and promote inclusion and diversity
Do what's right for employees, customers, investors, and communities
Tech enthusiast who flourishes with learning new things (implied from job fit description)

Work directly with customers in a retail location, evaluating their potential product needs and making appropriate recommendations
Provide outstanding customer service in all interactions
Help customers interpret and clarify their account statements and pay bills in the store
Solve customer issues, answer questions, assist with accounts, upgrade services, and process requests
Provide expert-level understanding of Comcast products and services for customers
Maintain detailed sales product knowledge, including competitive information
Contribute to a fun and competitive environment by connecting products and services to customers' everyday lifestyles

Customer Service

Retail Sales

Product Recommendations

Sales

Teamwork

Comcast

Comcast Corporation is a global media and technology company.

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees