Xfinity Field Sales Consultant at Comcast

Colorado Springs, Colorado, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, MediaIndustries

Requirements

Advanced knowledge of Comcast products (video, high-speed Internet, voice, XFINITY Home) and competitive landscape (features, benefits, differences, pricing, campaigns)
Expert knowledge of selling techniques reflective of required relevant experience
Consistent record of success in residential canvassing sales environment, emphasizing business-to-consumer sales
Effective communication, organizational, and people skills, with strong customer service skills
Strong technical capability (computer knowledge, billing system, databases)
Competent time management and organizational skills
Ability to work independently, create and execute turf management plans without assistance
Confidence in selling ability
Meets physical requirements: ability to walk/ travel door-to-door for considerable distances in all weather conditions
Where applicable, obtain and maintain credentials/licenses necessary to sell/design alarm systems as required by law
Regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary
Ability to exercise independent judgment and discretion in matters of significance

Responsibilities

Promote and sell Comcast products and services (video, high-speed Internet, voice, XFINITY Home) by knocking every door within assigned territory
Communicate effectively and develop rapport with customers; evaluate needs and make recommendations
Increase customer understanding of Comcast products, pricing, and competitive advantages; evaluate and respond to competitive offers
Create and execute turf management plans; utilize experience-based sales techniques and operate independently
Independently establish and organize daily sales activities; generate business through approved lead generation methods
Implement effective sales closing techniques to meet/exceed sales goals and achieve product installation targets
Understand and apply Operating Principles; own the customer experience by putting customers first and providing seamless digital options
Be enthusiastic learners, users, and advocates of Comcast's technology, products, services, and digital tools
Win as a team by collaborating to achieve big results
Perform other duties and responsibilities as assigned

Skills

Key technologies and capabilities for this role

Door-to-Door SalesTerritory ManagementProduct KnowledgeCustomer RapportCompetitive AnalysisSales TechniquesCustomer Needs Assessment

Questions & Answers

Common questions about this position

What is the salary and commission for this position?

The salary is $55,000 plus an annual commission of $25,500.

Is this a remote position or does it require fieldwork?

This is a field sales role requiring door-to-door canvassing in an assigned territory, including physical requirements like walking and traveling.

What skills are required for the Xfinity Field Sales Consultant role?

Required skills include advanced knowledge of Comcast products, expert sales techniques, effective communication and rapport-building with customers, time management, organizational skills, and strong technical capability with computers, billing systems, and databases.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation, revolutionizing industries, and leading in media and technology, driven by remarkable people who deliver cutting-edge products to millions of customers.

What makes a strong candidate for this sales consultant position?

A strong candidate has a consistent record of success in residential canvassing sales, especially business-to-consumer, meets and exceeds sales goals, operates independently with experience-based techniques, and demonstrates confidence in selling.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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