Xfinity Field Sales Consultant at Comcast

Tigard, Oregon, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, MediaIndustries

Requirements

Advanced knowledge of Comcast products (video, high-speed Internet, voice, XFINITY Home) and competitive features, benefits, differences, pricing, and campaigns
Thorough and recent competitive knowledge
Expert knowledge of selling reflective of required relevant experience
Demonstrated consistent record of success in residential canvassing sales environment, with emphasis on business-to-consumer sales
Effective communication, organizational, and people skills, as well as strong customer service skills
Strong technical capability (computer knowledge, billing system, databases)
Competent time management and organizational skills
Ability to meet physical requirements, including walking/traveling door-to-door for considerable distances in all weather conditions
Where applicable, ability to obtain and maintain credentials/licenses necessary to sell/design alarm systems as required by law
Regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary
Confidence in selling ability and ability to operate independently

Responsibilities

Promote and sell Comcast products and services (video, high-speed Internet, voice, XFINITY Home) by knocking on every door within assigned territory
Effectively communicate with and develop rapport with customers; evaluate their existing and potential product needs and make recommendations
Increase customer understanding of Comcast products, pricing models, and competitive advantages; evaluate competitive offers and frame responses to highlight Comcast benefits
Create and execute turf management plans without assistance; utilize experience-based sales techniques
Independently establish and organize daily sales activities; generate business through established and approved lead generation methods
Implement effective sales closing techniques to meet or exceed sales goals and achieve product installation goals
Demonstrate understanding of Operating Principles; own the customer experience by putting customers first and providing seamless digital options
Be enthusiastic learners, users, and advocates of Comcast technology, products, services, and digital tools
Win as a team by collaborating to achieve big results
Exercise independent judgment and discretion in matters of significance
Perform other duties as assigned

Skills

Key technologies and capabilities for this role

Field SalesDoor-to-Door SalesProduct KnowledgeCustomer RapportTerritory ManagementCompetitive AnalysisSales ProcessXFINITY Products

Questions & Answers

Common questions about this position

What is the salary and commission for this position?

The salary is $58,000 plus an annual commission of $25,500.

Is this a remote position or does it require fieldwork?

This is a field sales role requiring door-to-door canvassing in an assigned territory, including physical requirements like walking and traveling.

What skills are required for the Xfinity Field Sales Consultant role?

Required skills include advanced knowledge of Comcast products, expert sales techniques, effective communication and rapport-building with customers, strong organizational and time management skills, and technical capability with computers, billing systems, and databases.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation in media and technology, and a fast-paced environment driven by remarkable people creating cutting-edge products for millions of customers.

What makes a strong candidate for this sales consultant position?

A strong candidate has a consistent record of success in residential canvassing sales, especially business-to-consumer, meets physical job requirements, independently manages turf and sales activities, and exceeds sales goals.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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