Workday Configuration Lead at Northwestern Mutual

Milwaukee, Wisconsin, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Human Resources, TechnologyIndustries

Requirements

Bachelor’s degree in Business, Information Systems, Computer Science, or equivalent experience
5–10 years of HR Systems integrations and maintenance, of which 3-5 years supporting or working with Talent Management module in Workday
Ability to manage multi-functional team members and serve as a SME for the team
Ability to develop, manage, effectively communicate, and implement business and COE technology requirements in Workday ecosystem
High level of professionalism and confidentiality in dealing with confidential data and business information and initiatives
Functional knowledge of HR core business processes as well as strong systems analytics and support background
Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executives
Proven ability to manage multiple projects while remaining focused on detail
Excellent listening, negotiation, and presentation skills
Strong organizational skills

Responsibilities

Key participant in the development and improvement of Talent Management module to drive business strategies across the organization
Manage the daily workload and roadmap of the functional configuration team
Identify, recommend, and track opportunities for process and operational improvements
Collaborate with the Workday Community and Area User Groups to resolve issues within Talent Management domains; proactively stay informed about Workday improvements and contribute to future roadmap development
Participate in and lead multi-functional project teams to provide and implement effective system solutions to human resources
Oversee development of standardized processes; evaluate current processes and make adjustments as needed, including technical processes, data integrity, systems integration, and communication methods
Provide guidance on third-party interface requirements; serve as the point of contact for future support from Workday production support team and internal/external partners
Partner with HR IT in research and resolution of HR system issues, as well as testing and implementation of new system functionality
Collaborate with multi-functional teams to ensure effective system setup and efficient processes internally and externally between systems and vendors
Maintain data accuracy and integrity within the system through regular review and audit of data
Create and update documentation of existing and new guidelines for operations and system processes
Deliver training to HR staff and employees on new functionality and updates on existing processes
Act as a consultant to partners in the development of project concepts by assisting in business case, feasibility, scope, resource requirements, and budget development
Facilitate clear and concise status updates for key project partners, including direct communications with project sponsors and steering committees
Manage the Workday Technology team relationship with the Talent Management and Development team, as well as the roadmap of all Talent Management and Learning Workday projects; work closely with other workstream leads to maintain a cohesive and effective roadmap for the Workday ecosystem

Skills

Key technologies and capabilities for this role

WorkdayTalent ManagementConfigurationHR SystemsProcess ImprovementRoadmap ManagementData IntegritySystems IntegrationProject ManagementThird-Party InterfacesLearning Management

Questions & Answers

Common questions about this position

What is the employment type for this Workday Configuration Lead role?

The position is full-time.

What does the company culture emphasize on the Workday technology team?

The team loves data, tools, and processes, prioritizes user and customer experience, uses data to guide decisions while embracing experimentation, and fosters empowerment, inclusion, engagement, and mentoring of new leaders.

What are the main responsibilities of the Workday Configuration Lead?

Key duties include managing the functional configuration team and roadmap, developing the Talent Management module, identifying process improvements, collaborating with Workday Community and teams, overseeing standardized processes, partnering on HR IT issues, maintaining data integrity, delivering training, and facilitating project updates.

What skills or experience are needed for this role?

Expertise in Workday Talent Management configuration, process improvement, project leadership, data integrity management, HR systems integration, and collaboration with multi-functional teams is essential.

What makes a strong candidate for the Workday Configuration Lead position?

Strong candidates have deep Workday expertise especially in Talent Management, experience leading configuration teams and projects, skills in process optimization and data management, and a collaborative mindset with a focus on user experience and innovation.

Northwestern Mutual

Provides financial security services, and wealth management

About Northwestern Mutual

Northwestern Mutual offers personalized financial planning, life insurance, and investment services, leveraging leading-edge technology to manage over $125 billion in client assets for more than 4.5 million clients.

Milwaukee, WisconsinHeadquarters

1856Year Founded

N/ACompany Stage

Consulting, Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Growing your Career

Compensation & Time Off

Insurance plans

Health Savings Account

Wellness programs & resources

401(k) plan and cash balance contributions

Risks

Fintech platforms like Carefull challenge traditional financial advisory services.

Internal competition may arise from Wellthi's focus on the Black community.

Customer dissatisfaction may grow due to increased retirement age expectations.

Differentiation

Northwestern Mutual maintains the highest financial strength ratings in the industry.

The company launched 'The Great Realization' campaign to refocus customer priorities.

Northwestern Mutual offers a unique Long-Term Advantage product with life insurance benefits.

Upsides

The aging population increases demand for retirement planning and long-term care solutions.

Partnerships with tech firms enhance Northwestern Mutual's data analytics capabilities.

Digital transformation in insurance leads to more personalized customer experiences.

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