\u003C/p>\u003C/div>\u003Cdiv>\u003Cp>\u003Cb>\u003Cspan>Position Summary\u003C/span>\u003C/b>\u003Cspan> \u003C/span>\u003C/p>\u003C/div>\u003Cdiv>\u003Cp>\u003Cspan>\u003Cspan>As a Client Care Service Representative at Northwestern Mutual, you will be a key ambassador of our client experience. As part of our client service operations, you will engage with clients and financial representatives across multiple channels, expertly resolve inquiries and process transactions related to insurance, investments, or other financial products, and contribute to a culture that values proactive problem solving and continuous improvement. We are committed to providing exceptional support and are proud to welcome bilingual \u003Cspan>candidates—particularly\u003C/span> Spanish speakers—as we strive to serve our diverse clientele.\u003C/span>\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cbr />\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/div>\u003Cdiv>\u003Cp>\u003Cb>\u003Cu>\u003Cspan>This is a remote role—candidates must live in the Mountain Time Zone.\u003C/span>\u003C/u>\u003Cspan> \u003C/span>\u003C/b>\u003C/p>\u003C/div>\u003Cdiv>\u003Cp>\u003Cspan> \u003C/span>\u003C/p>\u003C/div>\u003Cdiv>\u003Cp>\u003Cb>\u003Cspan>Key Responsibilities\u003C/span>\u003C/b>\u003Cspan> \u003C/span>\u003C/p>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cb>\u003Cspan>Client Engagement:\u003C/span>\u003C/b>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Provide prompt, \u003C/span>\u003Cspan>accurate\u003C/span>\u003Cspan>, and courteous service to clients and financial representatives via phone, email, and potentially other digital channels.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Deliver personalized support by understanding customer needs and offering tailored solutions within the scope of Northwestern Mutual's products and services.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cb>\u003Cspan>Issue Resolution:\u003C/span>\u003C/b>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Handle both basic and intermediate (semi-complex) inquiries with a clear understanding of our insurance, investment, or related financial products.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Use defined processes for routine issues while applying critical thinking to suggest effective solutions for non-standard situations.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cb>\u003Cspan>System Navigation & Accuracy:\u003C/span>\u003C/b>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Efficiently navigate multiple proprietary and standard software applications to process requests with exceptional attention to detail and accuracy.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Maintain high accuracy in data entry and case management, ensuring client information is handled securely and confidentially according to industry regulations and company policy.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cb>\u003Cspan>Relationship Building:\u003C/span>\u003C/b>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Develop professional and empathetic relationships with clients and Financial Advisors.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Enhance the overall client experience and build brand loyalty through proactive communication, follow-ups, and quality service.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cb>\u003Cspan>Continuous Improvement:\u003C/span>\u003C/b>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Embrace change in a dynamic environment and actively contribute ideas for process enhancements to improve efficiency and client satisfaction.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Participate in ongoing training sessions and professional development opportunities to stay current with products, services, regulations, best practices, and technological advances.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003Cbr /> \u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cp>\u003Cb>\u003Cspan>Required Qualifications\u003C/span>\u003C/b>\u003Cspan> \u003C/span>\u003C/p>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>An Associate’s degree in Business, Finance, or a related field, or an equivalent combination of education and professional experience.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Exceptional verbal and written communication skills with a strong customer-focused mindset.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Strong organizational and multitasking abilities in fast-paced settings.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Demonstrated proficiency in using modern software packages and navigating multiple complex systems.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>A proactive approach toward problem solving with a commitment to continuous learning and accuracy.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cp>\u003Cu>\u003Cspan>Skills You Have\u003C/span>\u003C/u>\u003Cspan> \u003C/span>\u003C/p>\u003C/div>\u003Cdiv>\u003Cp>\u003Cb>\u003Cspan>Customer Service Mindset (NM)\u003C/span>\u003C/b>\u003Cspan>\u003Cspan> - Anticipates customer needs and applies understanding of customer needs or perspectives to solve problems and drive outcomes as the basis for decision making. Leverages knowledge of trends affecting customer to help them make informed \u003Cspan>decisions. \u003C/span>\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/div>\u003Cdiv>\u003Cp>\u003Cb>\u003Cspan>Customer Support (NM) - \u003C/span>\u003C/b>\u003Cspan>\u003Cspan>Captures customer information for inquiry and analysis in an organized, clear, and consistent manner; leverages knowledge of trends affecting customer to help them make informed decisions and communicates with the customer and the field. Uses customer intelligence to solve problems, demonstrate patience and understanding, ensure customer satisfaction by knowing the customer and audience and resolve customer complaints \u003Cspan>efficiently. \u003C/span>\u003C/span>\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cbr />\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/div>\u003Cdiv>\u003Cp>\u003Cb>\u003Cspan>Change Adaptability (NM) -\u003C/span>\u003C/b>\u003Cspan>\u003Cspan> Becomes adaptable in response to continual changes; shows an openness to new ways of working, new methods, work-in-progress improvements and changes and seamlessly navigates the changing business environment and adjusts behavior as appropriate to the situation.\u003C/span>\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cbr />\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/div>\u003Cdiv>\u003Cp>\u003Cb>\u003Cspan>Client Advocacy (NM) -\u003C/span>\u003C/b>\u003Cspan>\u003Cspan> Translates customer issues and pain points into requirements, represents client’s best interests. Analyzes customer feedback to understand client needs and communicates client sentiment to product teams and relevant stakeholders.\u003C/span>\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cbr />\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cbr />\u003Cb>\u003Cspan>Analytical Thinking (NM) -\u003C/span>\u003C/b>\u003Cspan>\u003Cspan> Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/div>\u003Cdiv>\u003Cp>\u003Cb>\u003Cspan>Adaptive Communication (NM) -\u003C/span>\u003C/b>\u003Cspan>\u003Cspan> Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical \u003Cspan>audiences. \u003C/span> \u003Cspan> \u003C/span>\u003C/span>\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cbr />\u003Cb>\u003Cspan>Quality Acumen (NM -\u003C/span>\u003C/b>\u003Cspan>\u003Cspan> Demonstrates thorough understanding of the professional domain, adheres to established industry standards, and exhibits effective consultative behaviors. Continuously enhances knowledge through learning and experience, implements best practices consistently to provide better solutions, exceptional quality of service, and offers a seamless user \u003Cspan>experience. \u003C/span> \u003Cspan> \u003C/span> \u003Cspan> \u003C/span>\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/div>\u003Cdiv>\u003Cp>\u003Cb>\u003Cspan>Why Join Northwestern Mutual?\u003C/span>\u003C/b>\u003Cspan> \u003C/span>\u003C/p>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cb>\u003Cspan>Growth Opportunities:\u003C/span>\u003C/b>\u003Cspan>\u003Cspan> We are invested in your professional development and provide clear pathways for career advancement within a stable and respected company.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cb>\u003Cspan>Inclusive Culture:\u003C/span>\u003C/b>\u003Cspan>\u003Cspan> We foster a diverse and inclusive environment that encourages collaboration, integrity, and mutual respect.\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cdiv>\u003Cul>\u003Cli>\u003Cp>\u003Cb>\u003Cspan>Impactful Work:\u003C/span>\u003C/b>\u003Cspan>\u003Cspan> Your role directly influences client satisfaction and financial security, contributing to the overall success of our clients and the company, making a measurable\u003C/span>\u003C/span>\u003Cspan> \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003C/div>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cu>\u003Cb>Compensation Range:\u003C/b>\u003C/u>\u003C/p>\u003Cp style=\"text-align:left\">Pay Range - Start:\u003C/p>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>$18.37\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cp style=\"text-align:left\">Pay Range - End:\u003C/p>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>$27.55\u003Cp>\u003C/p>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cp>\u003Cu>\u003Cb>\u003Cspan>Geographic Specific Pay Structure:\u003C/span>\u003C/b>\u003C/u>\u003C/p>\u003Cp>\u003C/p>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Ci>\u003Cspan>We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click\u003C/span> \u003Ca target=\"_blank\" href=\"http://careers.northwesternmutual.com/pay-transparency/\">here\u003C/a> to learn more.\u003C/i>\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cu>\u003Cb>Job Posting End Date:\u003C/b>\u003C/u>\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cspan>The timeline for this job posting may be shortened or extended based on organizational needs.\u003C/span>\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cb>\u003Cspan>Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!\u003C/span>\u003C/b>\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Ci>\u003Cspan>Nor\u003C/span>\u003C/i>\u003Ci>\u003Cspan>\u003Ci>t\u003C/i>hwestern Mutual is an \u003Ca target=\"_blank\" href=\"https://www.northwesternmutual.com/equal-employment-opportunity-policy/\">equal opportunity employer\u003C/a> \u003C/span>\u003Cspan>who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.\u003C/span>\u003C/i>\u003C/p>","https://northwesternmutual.wd5.myworkdayjobs.com/corporate-careers/job/Remote-Colorado/Client-Care-Service-Rep---Remote---MT_JR-43841",{"id":59,"name":60,"urlSafeSlug":90,"logo":61},[364],{"city":27,"region":365,"country":33},"Colorado","2025-08-26T00:00:00Z","An Associate’s degree in Business, Finance, or a related field, or an equivalent combination of education and professional experience is required. Candidates must possess exceptional verbal and written communication skills with a strong customer-focused mindset, along with strong organizational and multitasking abilities in fast-paced settings. Demonstrated proficiency in using modern software packages and navigating multiple complex systems is necessary, as is a proactive approach toward problem solving with a commitment to continuous learning and accuracy. Candidates must reside in the Mountain Time Zone.","Engage with clients and financial representatives across multiple channels to resolve inquiries and process transactions related to insurance, investments, or other financial products. Provide prompt, accurate, and courteous service, delivering personalized support by understanding customer needs and offering tailored solutions. Handle basic and intermediate inquiries, applying critical thinking to suggest effective solutions for non-standard situations. Efficiently navigate multiple proprietary and standard software applications to process requests with exceptional attention to detail and accuracy. Maintain high accuracy in data entry and case management, ensuring client information is handled securely and confidentially. Develop professional and empathetic relationships with clients and Financial Advisors to enhance the overall client experience and build brand loyalty. Embrace change, contribute ideas for process enhancements, and participate in ongoing training sessions and professional development opportunities.",{"employment":370,"compensation":372,"experience":373,"visaSponsorship":381,"location":382,"skills":383,"industries":396},{"type":371},{"id":102,"name":103,"description":318},{"minAnnualSalary":27,"maxAnnualSalary":27,"currency":27,"details":27},{"experienceLevels":374},[375,379],{"id":376,"name":377,"description":378},"e677de98-10ce-4da6-9a88-ef9be4395dfe","Entry Level & New Grad","Suitable for recent graduates starting their career.",{"id":112,"name":113,"description":380},"Gain initial job experience and develop your skills.",{"type":115},{"type":115},[384,385,179,386,387,388,389,390,391,392,393,394,395],"Client Service","Customer Support","Data Entry","Communication","Bilingual (Spanish)","Insurance Products","Investment Products","Financial Products","System Navigation","Attention to Detail","Relationship Building","Proactive Communication",[397,398],{"id":58,"name":57},{"id":183,"name":184},{"id":400,"title":401,"alternativeTitles":402,"slug":418,"jobPostId":400,"description":419,"isReformated":98,"applyUrl":420,"company":60,"companyOption":421,"locations":422,"listingDate":424,"listingSite":94,"isRemote":26,"requirements":425,"responsibilities":426,"status":97,"expiryDate":27,"isGoogleIndexed":98,"summary":427},"4327cc3a-92e4-4db5-969b-052248c2a204","DI Claims Specialist",[403,404,405,406,407,408,409,410,411,412,413,414,415,416,417],"Disability Claims Analyst","Disability Benefits Specialist","Claims Adjudicator","Insurance Claims Examiner","Disability Claims Processor","Benefit Claims Specialist","Long Term Disability Claims Specialist","Short Term Disability Claims Specialist","Claims Investigator","Disability Claims Adjuster","Medical Claims Specialist","Insurance Claims Specialist","Disability Claims Adjudicator","Claims Analyst","Benefit Claims Examiner","di-claims-specialist-4327cc3a-92e4-4db5-969b-052248c2a204","Employment Type: Full time\n\n\u003Cp>Primary Duties & Responsibilities\u003Cbr />• Determine applicability of benefits claimed by interpreting contract provisions and maintaining consistency with our Disability\u003Cbr />Benefits claim philosophy.\u003Cbr />• Order and review appropriate medical, financial, investigative, and other information needed to determine the eligibility of\u003Cbr />claims.\u003Cbr />• Actively manage a caseload of pending and active claim files by evaluating claim information and making decisions regarding\u003Cbr />approval, denial, continuing payments, and terminations on a regular, ongoing basis.\u003Cbr />• Communicate both verbally and in writing with insureds, field representatives, medical practitioners and related facilities,\u003Cbr />attorneys, other insurance companies, appointed financial advisors, employers, governmental agencies and divisional\u003Cbr />resources which involves negotiation and conflict resolution.\u003Cbr />• Preserve Northwestern Mutual's image and reputation in making benefit decisions despite difficult and delicate\u003Cbr />circumstances.\u003Cbr />• As part of the claim handling process, may be called upon to represent the Company in legal matters through preparation for\u003Cbr />and participation in depositions and trials.\u003Cbr />• Approval limits: $0-$6,000 contestable and non-contestable claims.\u003Cbr />Qualifications\u003Cbr />• Bachelor's degree, experience in administering disability claims, or equivalent work experience.\u003Cbr />• 1-3 years of responsible and relevant work experience demonstrating analytical ability, independent decision-making and\u003Cbr />sound judgment in the application of guidelines.\u003Cbr />• Ability to collaborate within and across teams to obtain the best possible results.\u003Cbr />• Excellent organization and communication skills with emphasis on written communication\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cu>\u003Cb>Compensation Range:\u003C/b>\u003C/u>\u003C/p>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cdiv>\u003Cp style=\"text-align:left\">Pay Range - Start:\u003C/p>\u003C/div>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>$52,220.00\u003Ch3>\u003C/h3>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Ch3>\u003C/h3>\u003Ch3>\u003C/h3>\u003Cp style=\"text-align:left\">Pay Range - End:\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>$96,980.00\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cdiv>\u003Cp style=\"text-align:left\">\u003Cu>\u003Cb>Geographic Specific Pay Structure:\u003C/b>\u003C/u>\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>\u003C/div>170 - Structure 110 (Exempt): 57,470.00 USD - 106,730.00 USD\u003Ch3>\u003C/h3>\u003Ch3>\u003C/h3>170 - Structure 115 (Exempt): 60,060.00 USD - 111,540.00 USD\u003Cp>\u003C/p>\u003Cp>\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Ci>\u003Cspan>We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click\u003C/span> \u003Ca href=\"http://careers.northwesternmutual.com/pay-transparency/\" target=\"_blank\">here\u003C/a> to learn more.\u003C/i>\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Cb>\u003Cspan>Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!\u003C/span>\u003C/b>\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>\u003Cp style=\"text-align:left\">\u003Ci>\u003Cspan>Northwestern Mutual is an \u003Ca href=\"https://www.northwesternmutual.com/equal-employment-opportunity-policy/\" target=\"_blank\">equal opportunity employer\u003C/a> \u003C/span>\u003Cspan>who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.\u003C/span>\u003C/i>\u003C/p>\u003Cp style=\"text-align:inherit\">\u003C/p>","https://northwesternmutual.wd5.myworkdayjobs.com/corporate-careers/job/Remote-Wisconsin/DI-Claims-Specialist_JR-43860",{"id":59,"name":60,"urlSafeSlug":90,"logo":61},[423],{"city":27,"region":32,"country":33},"2025-09-02T00:00:00Z","Candidates should possess a Bachelor's degree or equivalent work experience, with 1-3 years of relevant experience demonstrating analytical ability, independent decision-making, and sound judgment in applying guidelines. Strong organizational and communication skills, particularly written communication, are essential, along with the ability to collaborate effectively within and across teams.","The DI Claims Specialist will determine benefit applicability by interpreting contract provisions and maintaining consistency with the company's disability benefits claim philosophy. This role involves ordering and reviewing medical, financial, and investigative information to assess claim eligibility, actively managing a caseload of pending and active claim files, and making decisions regarding claim approval, denial, continuation, and termination. Responsibilities also include communicating with insureds, field representatives, medical practitioners, attorneys, other insurance companies, financial advisors, employers, and governmental agencies, which may involve negotiation and conflict resolution. The specialist may represent the company in legal matters, including depositions and trials, and is responsible for preserving the company's image and reputation in benefit decisions.",{"employment":428,"compensation":430,"experience":434,"visaSponsorship":441,"location":442,"skills":443,"industries":458},{"type":429},{"id":102,"name":103,"description":318},{"minAnnualSalary":431,"maxAnnualSalary":432,"currency":107,"details":433},57470,111540,"Includes two pay structures with different salary ranges. Base salary with potential bonuses.",{"experienceLevels":435},[436,437],{"id":112,"name":113,"description":380},{"id":438,"name":439,"description":440},"d9dd41a2-3551-412f-981e-de2bc1e7bb34","Mid-level (3 to 4 years)","Build upon established skills and take on more responsibility.",{"type":115},{"type":115},[444,445,446,447,448,449,387,450,451,452,453,454,455,456,457],"Disability Claims Administration","Contract Interpretation","Medical Records Review","Financial Records Review","Claim Evaluation","Decision Making","Negotiation","Conflict Resolution","Analytical Ability","Independent Decision-Making","Judgment","Collaboration","Organization","Written Communication",[459,460],{"id":183,"name":184},{"id":58,"name":57},["Reactive",462],{"$ssite-config":463},{"env":464,"name":465,"url":466},"production","nuxt-app","https://jobo.world/",["Set"],["ShallowReactive",469],{"company-Northwestern-Mutual":-1,"company-jobs-3f41fe9d-c139-4c84-b287-8bf5c9ca2fd4-carousel":-1},"/company/Northwestern-Mutual",{}]