[Remote] Systems User Management Specialist at Asset Living

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor's degree in Business Administration, Information Systems or related field
Familiarity with property management systems such as RealPage, Entrata and/or Yardi is preferred
Ability to work well in a team-oriented environment
Excellent problem-solving and communication skills
Strong attention to detail and organizational skills
Process optimization focus
Proficiency in Microsoft Office applications

Responsibilities

Respond to support tickets and resolve system issues in a timely manner
Assist with property management system migration during property onboarding
Distribute and support the ongoing use of property management systems
Collaborate with team members to improve processes and optimize system functionality
Maintain system documentation and training materials
Deliver Systems training
Identify and escalate system issues to the appropriate team members
Provide excellent customer service to internal and external stakeholders

Skills

Asset Living

Third-party property management for housing

About Asset Living

Asset Living specializes in managing various types of residential properties, including multi-family housing, campus housing, and affordable housing throughout the United States. The company provides a wide range of property management services, which encompass daily operations, maintenance, leasing, marketing, and financial management. This comprehensive approach helps property owners enhance their investments and achieve high occupancy rates. Unlike many competitors, Asset Living has a strong focus on diverse housing segments, allowing them to cater to different community needs effectively. With over 35 years of experience and a reputation for reliability, Asset Living aims to create thriving communities while delivering exceptional value to clients.

Houston, TexasHeadquarters

1986Year Founded

GROWTH_EQUITY_VCCompany Stage

Real EstateIndustries

501-1,000Employees

Risks

Rising interest rates may reduce demand for multi-family and affordable housing management.

Remote work trends could decrease demand for student housing management services.

Prefabricated construction trends may disrupt traditional property management models.

Differentiation

Asset Living is ranked No. 1 in student housing management for 14 years.

The company manages a diverse portfolio, including multi-family, student, and affordable housing.

Asset Living offers comprehensive property management services, enhancing client investment returns.

Upsides

Asset Living achieved a 95% occupancy rate in student housing, surpassing industry averages.

The company has a strong national presence, managing 100,000 units and 133,500 beds.

Asset Living's fundraising efforts align with social causes, enhancing its community reputation.

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