Website operations manager at Writer

San Francisco, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

SoftwareIndustries

Requirements

Candidates should have 4+ years of proven experience in website management, preferably at a B2B and/or SaaS company, and thrive in a startup environment. Strong attention to detail, experience with testing and personalization (Mutiny is a plus), and expert knowledge of WordPress (VIP experience is a plus) are essential. The role requires excellent communication, collaboration, and project management skills, a good understanding of SEO best practices, and familiarity with development, design, security, and maintenance best practices. The ability to analyze website metrics and make data-backed decisions is crucial, and previous experience migrating to a system of reusable components is a plus.

Responsibilities

The Website Operations Manager will oversee the day-to-day operations and technical aspects of the company website, managing content and ensuring technical performance. Responsibilities include coordinating website updates, collaborating with various teams to meet website goals, translating page designs into build requirements, and developing testing and personalization strategies. The manager will also work with design and development to build reusable components, stage new pages and updates, conduct regular website audits for compliance, and coordinate with external vendors for website stability and security. Maintaining accurate and up-to-date website content, managing the content management system, developing a QA process, and monitoring website traffic and performance metrics to identify improvements are also key duties.

Skills

Website Management

Content Management Systems (CMS)

WordPress

SEO

Testing

Personalization

Technical Performance

User Engagement

Conversion Rate Optimization

Website Audits

Writer

AI platform for business process optimization

About Writer

Writer.com provides a platform that uses artificial intelligence to enhance business processes for various clients, including major companies. The platform integrates Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to tailor AI solutions to a client's specific brand and knowledge. LLMs generate human-like text, NLP helps computers understand human language, and ML enables learning from data. Writer's platform is built on secure, enterprise-grade LLMs called Palmyra, which are designed to be open and transparent, ensuring that client data is never used for training. This allows clients to self-host the models, giving them control and visibility over their data. The platform assists businesses in speeding up processes and generating customized outputs, such as summaries and insights, while adhering to legal and brand guidelines. Writer.com operates on a subscription-based model, where clients pay a recurring fee for access to its features.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$317.1MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees