[Remote] Director, Web at Calendly

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Scheduling Software, Business ProductivityIndustries

Requirements

Candidates must possess at least 8 years of experience in Website and/or Content Marketing roles within B2B SaaS, including substantial leadership experience. Outstanding written communication skills and a strong understanding of customer education, content marketing, and various other mediums are essential. Proficiency with Content Management Systems, analytics platforms, session recording tools, and interactive demo tools is required, along with AI savviness and an understanding of the industry. Basic analytical skills to interpret data and tell a story are also necessary.

Responsibilities

The Director, Web will have overall responsibility for the Self-Serve Content & Web function, overseeing the Marketing Website, Help Center, developer portal, and careers site. They will drive a transformative vision for self-serve content and experiences, focusing on unified experiences, conversion rate optimization, and brand representation. Responsibilities include building and supporting the web and self-serve content vision and roadmap, guiding team decisions on strategy, design, content, and tooling, and evolving the customer education team's approach to the prospect and user journey. The role involves overseeing the experimentation program, supporting top-of-funnel organic growth through SEO/AEO strategy, ensuring a feedback loop with the Support organization, and regularly reviewing analytics to understand content consumption and site navigation. Additionally, the Director will manage and mentor their team, ensuring alignment towards goals and fostering innovative thinking in execution, content, and design.

Skills

Web Development

Content Strategy

Conversion Rate Optimization

Brand Management

Roadmap Development

Team Leadership

Customer Education

Developer Portals

Marketing Websites

Help Centers

Calendly

Automates scheduling for individuals and businesses

About Calendly

Calendly simplifies scheduling for individuals and businesses by providing a platform that automates the process of setting up meetings and appointments. It integrates with popular calendar systems like Google Calendar, Outlook, and iCloud to ensure users can manage their time efficiently and avoid double-booking. Unlike many competitors, Calendly offers a subscription-based model with a free basic version and several premium plans that include advanced features such as team scheduling and custom branding. This tiered pricing approach allows users to start for free and upgrade as they see the value in additional functionalities. The goal of Calendly is to enhance productivity by reducing the back-and-forth communication typically involved in scheduling meetings.

Atlanta, GeorgiaHeadquarters

2013Year Founded

$341MTotal Funding

SERIES_BCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Competitive pay

Quarterly bonus

Team member equity

Home office setup

Technology stipend

Pick your own perk stipend

Flexible Time Off

Vacation stipend

Parental leave

Medical, dental, & vision coverage

Fun community events

401k company match

Risks

Increased competition from AI-powered tools like Kalendar.AI threatens Calendly's market share.

Recent 13% workforce reduction may impact innovation and service levels at Calendly.

New CTO appointment could lead to strategic shifts misaligned with customer expectations.

Differentiation

Calendly offers seamless integration with major calendar systems like Google, Outlook, and iCloud.

The platform provides customizable scheduling solutions with features like custom branding and APIs.

Calendly's subscription model includes a free version, encouraging upgrades to premium plans.

Upsides

The rise of hybrid work models increases demand for efficient scheduling solutions like Calendly.

Global scheduling software market projected to grow at 13.1% CAGR from 2023 to 2028.

Increased demand for remote work tools boosts usage of scheduling software by 30% in 2023.

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