Director of Content Strategy & Operations
ConfluentFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Key technologies and capabilities for this role
Common questions about this position
The team consists of developers, operations managers, designers, content creators in the Customer Education team, and strategists, supported by experienced managers.
You will report directly to the VP, Growth, and work closely with Analytics, Brand and Product Marketing, Lifecycle, and other business partners.
Responsibilities include building the web and self-serve content vision and roadmap, evolving the customer education team, overseeing the experimentation program, supporting organic growth via SEO/AEO, partnering with Support, reviewing analytics, and managing the team.
The role requires leadership experience to drive a transformative vision for self-serve content, unified experiences, conversion rate optimization, and brand representation, with skills in strategy, team management, analytics review, and cross-functional partnership.
This information is not specified in the job description.
Automates scheduling for individuals and businesses
Calendly simplifies scheduling for individuals and businesses by providing a platform that automates the process of setting up meetings and appointments. It integrates with popular calendar systems like Google Calendar, Outlook, and iCloud to ensure users can manage their time efficiently and avoid double-booking. Unlike many competitors, Calendly offers a subscription-based model with a free basic version and several premium plans that include advanced features such as team scheduling and custom branding. This tiered pricing approach allows users to start for free and upgrade as they see the value in additional functionalities. The goal of Calendly is to enhance productivity by reducing the back-and-forth communication typically involved in scheduling meetings.