VP of Revenue Operations (Remote) at KnowBe4

Clearwater, Florida, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Technology, SaaSIndustries

Requirements

Experience directing investments in Go To Market (Sales, Customer Success, Marketing, SDR/BDR) effectiveness
Expertise in strategic planning including TAM analysis and prioritization
Knowledge of execution planning such as marketing and sales investment
Proficiency in reporting, quota setting and management
Skills in sales pricing and margin strategies
Background in sales process optimization
Experience in sales compensation design and administration
Ability to foster close working relationships with internal and external stakeholders
Reporting to the Chief Revenue Officer

Responsibilities

GTM strategy including segmentation analysis and strategic prioritization/investment recommendations
CapDB strategy and implementation to optimize sales CAC and accelerate ARR growth
Marketing forecasting and investment strategy; gearing expectations
Marketing results reporting
Partner with CMO and digital marketing team to rationalize and maximize MarTech stack investments
Optimize ad spend effectiveness and ROI in partnership with digital marketing team
Create and maintain reporting that optimizes marketing message effectiveness
Coordinate/optimize sales reporting, forecasting, planning, and budgeting
Proactively monitor and maintain high levels of quality, accuracy, and process consistency in sales organization planning efforts
Coordinate planning activities with other functions and stakeholders as needed
Weekly bookings forecast and compliance processes
Monitor accuracy and efficient distribution of sales reports and intel; recommend revisions or develop new reporting tools
Translate overall value proposition into pricing and contracting approach aligned with business strategy
Optimize deal modeling process to generate analytics and guidelines for comparable deals
Seek opportunities to optimize goals and tradeoffs between growth, revenue/share, and margin
Work with FP&A team to optimize pricing tools for targeted sales objectives
Participate in analysis of competitive and economic landscape to evaluate threats/opportunities and develop pricing/margin strategies
Analyze current/historical results to identify opportunities, develop ideas, and recommend improvements to pricing at customer, segment, and product levels
Drive analytical support for sales, marketing, and product

Skills

Key technologies and capabilities for this role

Revenue OperationsGTM StrategySales OperationsStrategic PlanningTAM AnalysisQuota ManagementSales CompensationPricing StrategySales Process OptimizationSegmentation AnalysisReportingCapDB

Questions & Answers

Common questions about this position

Is this VP of Revenue Operations role remote?

Yes, the role is remote.

What does the company culture at KnowBe4 emphasize?

KnowBe4 values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages employees to be themselves, with fun activities like team lunches, trivia competitions, and local outings whether working remotely or in-person.

What are the key responsibilities of the VP of Revenue Operations?

The role directs GTM investments in sales, customer success, marketing, and SDR/BDR effectiveness, including strategic planning, execution planning, reporting, quota setting, sales process optimization, and sales compensation design.

What skills or experience are needed for this position?

Expertise in GTM strategy like segmentation analysis and CapDB implementation, marketing operations including forecasting and MarTech optimization, and sales operations such as reporting, forecasting, planning, and budgeting is required.

Who does the VP of Revenue Operations report to?

The VP of Revenue Operations reports to the Chief Revenue Officer and supports the CRO while fostering relationships with internal and external stakeholders.

KnowBe4

Security awareness training and phishing simulations

About KnowBe4

KnowBe4 provides security awareness training and simulated phishing exercises to help organizations combat social engineering threats. Their platform is designed to be easy to use and can be quickly implemented, allowing IT professionals to deploy training programs faster than many competitors. The service includes a variety of training modules and phishing simulations that are accessible through a subscription model. A dedicated Customer Success team supports clients during the onboarding process, ensuring a smooth transition without requiring extra consulting time. The main goal of KnowBe4 is to enhance the security posture of businesses by educating employees about potential cyber threats.

Clearwater, FloridaHeadquarters

2010Year Founded

$390.1MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program

Health and Wellness - Fully Paid Medical Insurance, Vision and Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly

Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave

Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year

Remote Work Options

Supporting Families - 8-weeks Fully Paid Parental and Adoption Leave, Breast Milk Shipping for Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group

On-site Life Coach

Risks

Emerging cybersecurity firms with similar AI-driven solutions may erode KnowBe4's market share.

Rapid evolution of AI-generated phishing attacks may outpace KnowBe4's defense capabilities.

Economic downturns could challenge subscription-based revenue models due to budget cuts.

Differentiation

KnowBe4 offers the world's largest security awareness training and simulated phishing platform.

The platform is user-friendly, intuitive, and scalable for busy IT professionals.

KnowBe4's rapid deployment is often twice as fast as competitors' solutions.

Upsides

Increased demand for cybersecurity training due to remote and hybrid work environments.

Growing interest in gamified learning enhances engagement in security awareness programs.

AI integration in cybersecurity tools predicts and prevents phishing attacks effectively.

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