VP, Inspire Value

Santa Clara, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, Artificial IntelligenceIndustries

Requirements

The ideal candidate will have deep expertise in driving value-based customer transformations and showcasing the potential of AI-enhanced technology. This leader must have practical experience in customer leadership, a fundamental understanding of business and technology needs, and the ability to build trusted advisor relationships. Experience leading a team of approximately 70 individuals and a proven track record in consultative selling and an AI-centric approach to productivity gains are essential. A strong understanding of the ServiceNow platform and its capabilities for business transformation is required.

Responsibilities

This role is responsible for leading and aligning a cross-AMS value advisory team of about 70 individuals, focusing on strategic customer opportunities. The VP will hire top talent with consultative selling capabilities and an AI-centric approach, and lead from the front in showcasing the transformational value of the ServiceNow platform through executive customer workshops. They will partner with AMS leadership to align priorities, elevate customer experience, and emphasize value creation. Responsibilities also include coaching and enabling value consultants to construct high-quality, personalized customer deliverables aligned with business objectives.

Skills

Value-based customer transformations

AI Platform for Business Transformation

Customer segment shaping

Value realization

Pipeline generation

Consultative interactions

Business transformation

Trusted advisor relationships

Cloud-based platform

AI technology

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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