Humana

VP, Creative & Content

San Antonio, Texas, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, InsuranceIndustries

VP, Creative & Content

Employment Type: Full time

Position Overview

Become a part of our caring community and help us put health first. The VP, Creative & Content will lead the strategic vision and execution of creative and content development across all marketing initiatives, ensuring a best-in-class, insight-driven approach that enhances brand storytelling, consumer engagement, and business growth.

The VP, Creative & Content will ensure all creative and content initiatives align with the company’s brand strategy and business objectives while optimizing efficiency, scalability, and impact. This role requires a visionary leader who can elevate storytelling, drive innovation, and create compelling brand experiences that resonate across diverse audiences, platforms, and channels. This executive will oversee a high-impact team of creative, content, and production experts, managing multiple direct reports.

Key Responsibilities

Creative & Brand Excellence

  • Lead the creative vision and execution for all marketing and brand initiatives, ensuring a unified and compelling presence across all channels.
  • Oversee brand storytelling, advertising, design, and campaign creative development to drive deep consumer engagement.
  • Ensure all creative work aligns with brand identity, voice, and business objectives while fostering innovation.
  • Guide the development of high-impact creative assets for integrated marketing campaigns, sponsorships, activations, and partnerships.

Content Strategy & Production

  • Build a content studio to produce compelling and engaging content across digital, social, video, print, and experiential platforms.
  • Develop and execute a comprehensive content strategy that drives consumer engagement, thought leadership, and brand affinity.
  • Ensure seamless integration of content into omnichannel marketing efforts, optimizing storytelling for different audiences and platforms.
  • Leverage insights and data to refine content strategies, measure impact, and optimize performance.

Agency Operations & Offshore Resources

  • Lead agency operations and vendor management, ensuring seamless collaboration with external partners while optimizing efficiency.
  • Oversee offshore creative and content production resources to scale high-quality execution while managing costs effectively.
  • Implement processes and workflows that drive efficiency, quality control, and consistency across all creative and content initiatives.

Leadership & Cross-Functional Collaboration

  • Directly manage and develop a team of three AVPs, fostering a culture of creativity, innovation, and operational excellence.
  • Partner with Brand, Growth, CLM, Design, and Consumer Insights, and others to ensure creative and content efforts align with overarching marketing strategies.
  • Work closely with business unit leaders, executive stakeholders, and external agencies to bring brand and marketing initiatives to life.
  • Establish a Creative & Content Center of Excellence that sets the standard for best practices, innovation, and efficiency in creative execution.

Performance & Innovation

  • Leverage consumer insights, market research, and analytics to inform creative and content strategies.
  • Implement performance measurement frameworks to assess creative effectiveness and optimize campaigns.
  • Stay ahead of emerging trends in design, content, storytelling, and digital engagement, ensuring the company remains at the forefront of brand marketing.
  • Drive the adoption of AI, automation, and MarTech solutions to enhance creative production and content personalization at scale.

Use your skills to make an impact!

Qualifications

  • 15+ years of creative leadership experience in brand marketing, advertising, content strategy, or related fields, preferably within healthcare, insurance, or regulated industries.
  • Proven ability to lead high-performing creative, content, and production teams in a fast-paced, matrixed environment.
  • Expertise in brand storytelling, advertising, design.

Skills

Creative Strategy
Content Development
Brand Storytelling
Consumer Engagement
Marketing Initiatives
Advertising
Design
Campaign Creative Development
Content Strategy
Content Production
Digital Content
Social Media Content
Video Production
Print Content
Experiential Marketing
Omnichannel Marketing
Data Analysis
Leadership
Team Management

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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