Alma

Content Strategist

United States

Alma Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Mental Health, BiotechnologyIndustries

Requirements

Candidates should have 3-5 years of content experience in a complex and nuanced technical field, expertise in presenting highly technical subject matter in an engaging and accessible voice, solid project management skills with experience overseeing the end-to-end content lifecycle, and the ability to manage multiple content projects simultaneously. They should also have used data to gather customer insights and make recommendations for content strategy iteration, demonstrating confidence in measuring impact and determining next steps to achieve business goals.

Responsibilities

As a Content Strategist, the candidate will translate difficult and esoteric insurance and technical content into straightforward and accessible resources for providers and clients, design inclusive multi-channel messaging strategies to engage these audiences, manage resources like the CX Style Guide to ensure consistent content, analyze and optimize content performance using data, provide end-to-end project management for technical writing requests, and develop future support content strategy to build a value-adding product.

Skills

Content Strategy
Messaging
Data Analysis
Cross-functional Collaboration
Healthcare
Technical Communication

Alma

Digital platform connecting clients with therapists

About Alma

Alma connects individuals seeking mental health services with a variety of therapists through its digital platform, helloalma.com. The platform primarily serves clients looking for therapy for issues like anxiety, depression, personal growth, and relationship challenges. Alma's approach focuses on making therapy more affordable by partnering with insurance companies, allowing clients to save an average of 77% on therapy costs. This affordability is a key aspect that sets Alma apart from other mental health services. Additionally, Alma supports therapists by offering resources for continuing education and professional development, ensuring they are well-prepared to assist their clients. The company emphasizes the importance of the client-therapist relationship, aiming to match clients with therapists who best meet their individual needs. Alma operates on a membership model, where therapists pay a fee to access the platform's resources and client base.

Key Metrics

New York City, New YorkHeadquarters
2018Year Founded
$214.5MTotal Funding
SERIES_DCompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Wellness Program
Home Office Stipend
Parental Leave
Paid Holidays
Unlimited Paid Time Off

Risks

Increased competition from platforms like Headway and SonderMind could impact Alma's market share.
Rapid expansion to 8,000 providers may challenge service quality and support.
Regulatory changes in telehealth reimbursement policies could affect Alma's business model.

Differentiation

Alma partners with insurance companies to make therapy more affordable for clients.
The platform offers a comprehensive suite of tools for therapists, including scheduling and billing.
Alma emphasizes client-therapist matching to ensure personalized and effective therapy sessions.

Upsides

Alma raised $130 million in Series D funding to expand its platform and services.
The decreasing stigma around mental health is increasing demand for Alma's services.
Alma's integration of AI can enhance client-matching algorithms and service delivery.

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