Senior Content Strategist
Flux- Full Time
- Senior (5 to 8 years)
Candidates should have 3-5 years of content experience in a complex and nuanced technical field, expertise in presenting highly technical subject matter in an engaging and accessible voice, solid project management skills with experience overseeing the end-to-end content lifecycle, and the ability to manage multiple content projects simultaneously. They should also have used data to gather customer insights and make recommendations for content strategy iteration, demonstrating confidence in measuring impact and determining next steps to achieve business goals.
As a Content Strategist, the candidate will translate difficult and esoteric insurance and technical content into straightforward and accessible resources for providers and clients, design inclusive multi-channel messaging strategies to engage these audiences, manage resources like the CX Style Guide to ensure consistent content, analyze and optimize content performance using data, provide end-to-end project management for technical writing requests, and develop future support content strategy to build a value-adding product.
Digital platform connecting clients with therapists
Alma connects individuals seeking mental health services with a variety of therapists through its digital platform, helloalma.com. The platform primarily serves clients looking for therapy for issues like anxiety, depression, personal growth, and relationship challenges. Alma's approach focuses on making therapy more affordable by partnering with insurance companies, allowing clients to save an average of 77% on therapy costs. This affordability is a key aspect that sets Alma apart from other mental health services. Additionally, Alma supports therapists by offering resources for continuing education and professional development, ensuring they are well-prepared to assist their clients. The company emphasizes the importance of the client-therapist relationship, aiming to match clients with therapists who best meet their individual needs. Alma operates on a membership model, where therapists pay a fee to access the platform's resources and client base.