Vice President, Revenue Cycle Strategy & Innovation

Employment Type: Full-time Location Type: Remote

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Position Overview

Experian Health is seeking a dynamic and experienced healthcare operations leader to serve as Vice President, Revenue Cycle Strategy & Innovation. This role reports to Experian Health and will bridge clinical and product strategy to drive innovation, improve client experience, and enhance operational outcomes across our Epic-related services and internal product lifecycle. The ideal candidate will possess deep operational expertise in healthcare revenue cycle management (RCM), Epic build certification, and will function as both a strategic advisor and an expert-in-residence, supporting plans across sales, governance, training, product discovery, and new ideas.

Responsibilities

Client-Facing Strategy & Governance

• Lead client-facing workflow consultations and documentation regarding Epic installations.
• Ensure model fit across diverse client sizes.
• Serve as a strategic advisor for high-value Epic installations during the pre-sale phase.
• Participate in executive governance to set expectations and establish partnerships.
• Represent Experian Health externally as an expert and spokesperson, contributing to marketing efforts, public relations, and industry visibility alongside other executives.

Epic & RCM Innovation Leadership

• Act as Experian Health's Epic strategy lead, collaborating to define and lead roadmap priorities related to Epic integrations.
• Utilize Epic administrator certification to assess optimization opportunities within client environments.
• Support clients in engaging Epic TS resources.
• Promote the "RCM Expert in Residence" role to support early-stage product discovery, validate problem and solution spaces, and guide prioritization aligned with client needs.

Operational & Internal Program Development

• Develop and implement certification and training programs to uplift Rev Cycle expertise across internal staff.
• Support internal operations in identifying and evaluating opportunities for AI and automation applications across RCM workflows.
• Serve as an innovation partner to the Product and Innovation teams, guiding early discovery efforts, identifying client pain points, and evaluating adoption potential.

Performance Metrics & ROI Programs

• Collaborate with leaders (e.g., Marketing, Innovation, Product) on the "Metrics That Matter" ROI initiative, ensuring strategic agreement and performance measurement across Experian Health touchpoints.
• Provide insight and leadership on the development and validation of KPI frameworks that support accountability, visibility, and outcome-based optimization.

Qualifications

• 10+ years of healthcare revenue cycle operations leadership experience, within Healthcare Revenue Cycle Management.
• Certified Epic build administrator or equivalent Epic certification with deep working knowledge of enterprise Epic environments.
• Track record in executive client-facing roles, governance, and partner agreement in complex health systems.
• Experience with product lifecycle, especially early discovery, validation, and go-to-market phases.
• Experience guiding... (Note: The original text was cut off here.)

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