Retail Success Manager
SalsifySalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Upholds the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies and procedures, and providing resolutions
- Initiates, directs, and participates in community outreach programs, establishes relationships with key community individuals or groups, represents the Company externally, follows media guidelines, and champions company-sponsored programs, events, and sustainability efforts
- Drives financial performance by leading the management team in controlling expenses, developing plans to correct deficiencies, overseeing budgets, and analyzing economic trends and community needs for forecasting
- Models, enforces, and provides direction on proper Customer service approaches and techniques to resolve needs, complaints, and issues within Company guidelines
- Directs the management team in facility operations, merchandising, and communicates company direction to management and hourly associates
- Drives sales through effective merchandise presentation, accurate pricing, proper signing, in-stock and inventory levels, budgeting, forecasting, and assessing trends and needs
- Ensures success of the Academy training environment and store standards by meeting Academy Store requirements, creating an engaging environment, integrating Academy associates, advising on training, engaging trainees and customers, acting as operations champion and Academy advocate, and participating in talent and succession planning
- Drives execution of multiple business plans and projects by identifying needs, developing and communicating plans, removing barriers, providing resources, measuring progress, adjusting performance, developing contingency plans, and supporting continuous learning
- Provides supervision and development by selecting and training associates, mentoring, assigning duties, building team-based environment, setting expectations, conducting evaluations, providing recognition and coaching, and promoting a belonging mindset
- Promotes and supports company policies, procedures, mission, and values
Responsibilities
- Meet with Associates to uphold Open Door Policy and resolve concerns
- Lead community outreach and represent the Company externally
- Achieve sales and profit goals, control expenses, and manage budgets
- Ensure proper Customer service and resolution of issues
- Direct facility operations, merchandising, and communications
- Drive sales through merchandise presentation and inventory management
- Maintain Academy training standards and engage trainees/customers
- Execute business plans, remove obstacles, and measure performance
- Supervise, develop, and evaluate associates
- Promote company policies, procedures, mission, and values
Skills
Customer Service
Team Management
Financial Planning
Budgeting
Sales Driving
Merchandising
Inventory Management
Community Outreach
Expense Control
Policy Enforcement
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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