(USA) Stocking 2 Coach, Non-Complex at Walmart

Saginaw, Michigan, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback, and TourtoTeach methods
  • Skills in communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
  • Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate business objectives
  • Experience modeling and demonstrating exceptional customer service using the One Best Way (OBW) service model
  • Proficiency in managing customer service initiatives (e.g., store of the community, community outreach), resolving customer needs/complaints/issues, developing action plans, and providing process improvement leadership
  • Knowledge of reviewing/evaluating P&L statements, budgeting, forecasting, controlling expenses, merchandise presentation, seasonal transitions, inventory flow, operational processes, and mitigating shrink
  • Supervisory skills including hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset
  • Ability to recruit and develop qualified associates to meet staffing needs and company growth
  • Competence in coordinating job-related activities, developing stakeholder relationships, supporting plans/initiatives, identifying goals/objectives, building accountability, measuring progress, addressing improvements, demonstrating adaptability, and promoting continuous learning
  • Understanding of company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and ability to implement action plans and provide guidance
  • Commitment to Respect the Individual principles: building high-performing teams, embracing differences, creating belonging culture, working collaboratively, attracting/retaining talent, empowering/developing talent
  • Commitment to Act with Integrity: maintaining/promoting integrity/ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals, selfless actions

Responsibilities

  • Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, TourtoTeach, communicating/collaborating on operations/technology/merchandising/company direction, leading change efforts, setting expectations, implementing solutions, and communicating objectives
  • Model/demonstrate customer service standards via OBW, manage/support initiatives (e.g., community programs), resolve customer issues, develop/implement action plans for deficiencies, and lead process improvements for high-quality experiences
  • Drive financial performance/sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation/seasonal transitions/inventory/operations, and implementing action plans to mitigate shrink and achieve sales/profit goals
  • Provide supervision/development for hourly associates: hire/train/mentor, assign duties, set expectations, recognize associates, communicate consistently, promote belonging mindset, recruit/develop for staffing/growth
  • Coordinate/oversee job activities: develop stakeholder relationships, support plans/initiatives, identify/communicate goals, build/measure accountability, address improvements, demonstrate adaptability, promote learning
  • Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, utilize Open Door Policy, provide direction/guidance on business processes/practices

Skills

Key technologies and capabilities for this role

Team LeadershipAssociate TrainingCustomer ServiceStore OperationsMerchandisingInventory ManagementProfit and Loss AnalysisBudgetingForecastingShrink MitigationHiringMentoring

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the salary or compensation for this role?

This information is not specified in the job description.

What are the key responsibilities of a Stocking 2 Coach?

The role involves leading and developing teams, modeling exceptional customer service, driving financial performance and sales in the store area, providing supervision and development for associates, and ensuring compliance with company policies.

What does the company culture emphasize?

The culture emphasizes building high-performing teams, embracing differences in people, promoting a belonging mindset in the workplace, and respecting the individual.

What makes a strong candidate for this coaching position?

Strong candidates have experience leading teams, providing training and feedback, driving sales and financial performance, mentoring associates, and fostering a sense of belonging while ensuring compliance with company standards.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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