(USA) Stocking 2 Coach at Walmart

Odessa, Texas, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback, and TourtoTeach methods
  • Skills in communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
  • Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate business objectives
  • Proficiency in modeling and demonstrating exceptional customer service standards using the One Best Way (OBW) service model
  • Experience managing and supporting customer service initiatives, such as store of the community and community outreach programs
  • Ability to resolve customer needs, complaints, and issues, develop action plans to correct deficiencies, and provide process improvement leadership
  • Knowledge of reviewing and evaluating P&L (Profit & Loss) statements, managing budgeting, forecasting, and controlling expenses indexed to sales
  • Expertise in monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, and mitigating shrink to achieve sales and profit goals
  • Supervisory skills including hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset
  • Ability to recruit and develop qualified associates to meet staffing needs and company growth potential
  • Competence in coordinating job-related activities, developing relationships with stakeholders, supporting plans and initiatives, setting goals, measuring progress, and promoting continuous learning
  • Commitment to ensuring compliance with company policies, procedures, mission, values, ethics, and integrity, utilizing the Open Door Policy
  • Leadership in building high-performing teams, embracing differences, creating a culture of belonging, and providing development opportunities
  • Strong collaborative skills to build trusting relationships, communicate with impact, energy, and positivity to motivate and influence
  • Talent attraction, retention, empowerment, development, and recognition abilities
  • Maintenance of highest standards of integrity, ethics, compliance, modeling Walmart values, holding accountable, and supporting regenerative goals

Responsibilities

  • Lead and develop teams effectively by teaching, training, actively listening to associates, touring stores, providing feedback, TourtoTeach, communicating/collaborating on store operations, utilizing technology/business initiatives/merchandising/company direction, introducing/leading change efforts, providing expectations/guidance for business solutions, and communicating objectives
  • Model and demonstrate exceptional customer service standards to associates by following/demonstrating OBW service model, managing/supporting initiatives (e.g., store of the community, community outreach), ensuring resolution of customer needs/complaints/issues, developing/implementing action plans for deficiencies, and providing process improvement leadership for high-quality customer experience
  • Drive financial performance and sales in designated store area by reviewing/evaluating P&L statements, managing/assisting in budgeting/forecasting/controlling expenses indexed to sales, monitoring/ensuring merchandise presentation/seasonal transitions/inventory flow/operational processes, and developing/implementing action plans to mitigate shrink and achieve sales/profit goals
  • Provide supervision and development for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, communicating expectations, promoting belonging mindset, recruiting/developing associates for staffing needs and growth
  • Coordinate, complete, and oversee job-related activities/assignments by developing/maintaining stakeholder relationships, supporting plans/initiatives for customer/business needs, identifying/communicating goals/objectives, building accountability, measuring progress, addressing improvements, demonstrating adaptability, and promoting continuous learning
  • Ensure compliance with company policies/procedures, support mission/values/ethics/integrity by implementing action plans, utilizing/supporting Open Door Policy, providing direction/guidance on application in business processes/practices
  • Build high-performing teams, embrace differences in people/cultures/ideas/experiences, create belonging culture where associates feel seen/supported/connected, create thriving opportunities
  • Work collaboratively, build strong/trusting relationships, communicate with impact/energy/positivity to motivate/influence
  • Attract/retain best talent, empower/develop talent, recognize contributions/accomplishments
  • Maintain/promote highest integrity/ethics/compliance standards, model Walmart values, hold accountable, support regenerative goals (positive impact, belonging, waste elimination, local giving)
  • Act selflessly and consistently

Skills

Key technologies and capabilities for this role

Team LeadershipAssociate TrainingCustomer ServiceProfit and Loss ManagementBudgetingForecastingMerchandisingInventory ManagementShrink MitigationStore OperationsPerformance FeedbackChange ManagementHiringMentoring

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the work arrangement or location for this role?

This information is not specified in the job description.

What key skills are needed for the Stocking 2 Coach role?

Key skills include leading and developing teams, demonstrating exceptional customer service, driving financial performance through P&L management, providing supervision and mentoring to associates, and ensuring compliance with company policies.

What is the company culture like for this position?

The culture emphasizes building high-performing teams, embracing differences in people, promoting a belonging mindset in the workplace, and respecting the individual.

What makes a strong candidate for this coaching role?

Strong candidates excel in team leadership, customer service, financial management, associate development through hiring, training, and mentoring, and fostering an inclusive workplace.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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