Operations Manager
Dandy$116,500 - $137,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback, and TourtoTeach methods
- Strong communication and collaboration skills with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Experience introducing and leading company change efforts, providing clear expectations, guidance for business solutions, and communicating objectives
- Knowledge of exceptional customer service standards, One Best Way (OBW) service model, managing customer service initiatives (e.g., store of the community, outreach programs), resolving issues, and implementing action plans
- Financial acumen including reviewing P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, operational processes, mitigating shrink, and achieving sales/profit goals
- Supervisory skills for hiring, training, mentoring hourly associates, assigning duties, setting expectations, providing recognition, promoting belonging mindset, and recruiting for staffing needs
- Ability to coordinate job-related activities, develop stakeholder relationships, support plans/initiatives, set goals, measure progress, address improvements, demonstrate adaptability, and promote continuous learning
- Commitment to compliance with company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and Walmart values (e.g., Respect the Individual, Act with Integrity)
- Skills in building high-performing teams, embracing differences, fostering belonging, collaborating, attracting/retaining talent, empowering development, recognizing contributions, maintaining integrity, ethics, compliance, and supporting regenerative goals
Responsibilities
- Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, communicating/collaborating on operations, initiatives, merchandising, and company direction, introducing changes, setting expectations, and guiding business solutions
- Model and demonstrate exceptional customer service using OBW model, manage/support initiatives (e.g., community programs), resolve customer needs/complaints, develop action plans for deficiencies, and provide process improvement leadership
- Drive financial performance and sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation, seasonal transitions, inventory flow, operational processes, mitigating shrink, and achieving sales/profit goals
- Provide supervision/development for hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, communicating consistently, promoting belonging, and recruiting to meet staffing/growth needs
- Coordinate, complete, and oversee job-related activities by maintaining stakeholder relationships, supporting plans/initiatives, identifying/communicating goals, building accountability, measuring progress, addressing improvements, and promoting learning/adaptability
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, utilize Open Door Policy, and guide application in business processes
- Build high-performing teams, embrace differences, create belonging culture, provide thriving opportunities, work collaboratively, build relationships, communicate positively, attract/retain talent, empower/develop, recognize contributions, maintain integrity/ethics/compliance, model Walmart values, and support regenerative goals
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What is the work schedule for the Overnight Stocking Coach role?
This information is not specified in the job description.
What key skills are needed for this Overnight Stocking Coach position?
Key skills include leading and developing teams through teaching, training, and active listening; modeling exceptional customer service; driving financial performance by managing P&L, budgeting, and inventory; and providing supervision, hiring, training, and mentoring to associates.
What is the company culture like for this role?
The culture emphasizes building high-performing teams, embracing differences, promoting a belonging mindset in the workplace, and upholding company mission, values, standards of ethics, and integrity.
What makes a strong candidate for the Overnight Stocking Coach position?
Strong candidates excel at team leadership and development, customer service, financial management in store operations, hiring and mentoring associates, and fostering a belonging mindset while ensuring compliance with company policies.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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