Operations Manager
Dandy$116,500 - $137,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (TourtoTeach), communicating/collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Skill in introducing and leading company change efforts, providing clear expectations/guidance for business solutions, and communicating business objectives
- Expertise in modeling/demonstrating exceptional customer service (One Best Way/OBW model), managing/supporting initiatives (e.g., store of the community, outreach), resolving customer issues, developing action plans for deficiencies, and providing process improvement leadership
- Proficiency in driving financial performance/sales by reviewing P&L statements, managing budgeting/forecasting/expenses, monitoring merchandise presentation/seasonal transitions/inventory/operations, and implementing action plans to mitigate shrink/achieve sales/profit goals
- Experience in supervising/developing hourly associates through hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and promoting belonging mindset
- Capability to coordinate/oversee job-related activities by building stakeholder relationships, supporting plans/initiatives, identifying/communicating goals, building accountability, measuring progress, addressing improvements, demonstrating adaptability, and promoting continuous learning
- Knowledge of ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity via action plans, Open Door Policy, and guidance on business processes
- Alignment with leadership principles: Respect the individual (build high-performing teams, embrace differences, foster belonging, collaborate, attract/retain/develop talent); Act with Integrity (promote ethics/compliance, model values, accountability, selfless/humble/honest/fair/transparent behavior); Serve customers
Responsibilities
- Lead and develop teams by teaching/training, actively listening, touring stores/providing feedback, communicating/collaborating on operations/technology/initiatives/merchandising/company direction, introducing/leading change, providing expectations/guidance, and communicating objectives
- Model/demonstrate customer service standards (OBW), manage/support initiatives (community outreach), resolve customer needs/complaints/issues, develop/implement action plans for deficiencies, and lead process improvements for high-quality experience
- Drive financial performance/sales in designated store area by reviewing P&L, managing budgeting/forecasting/expenses, monitoring merchandise/inventory/operations, and implementing action plans for shrink mitigation/sales/profit goals
- Provide supervision/development for hourly associates via hiring/training/mentoring, assigning duties, setting expectations, recognition, consistent communication, and developing for staffing/growth needs
- Coordinate/complete/oversee job activities by maintaining stakeholder relationships, supporting plans/initiatives, identifying/communicating goals, building/measuring accountability/progress, addressing improvements, adapting, and promoting learning
- Hire/train/mentor associates, assign duties, provide recognition, and promote belonging mindset
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity through action plans, Open Door Policy utilization, and guidance on processes/practices
- Build high-performing teams, embrace differences, foster belonging, collaborate/build relationships, attract/retain/develop talent, promote integrity/ethics/compliance, model values, hold accountable, act selflessly/humble/honest/fair/transparent, and serve customers
Skills
Team Leadership
Associate Training
Customer Service
Store Operations
Merchandising
Profit and Loss Management
Budgeting
Forecasting
Inventory Management
Performance Coaching
Change Management
Feedback Provision
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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