Operations Manager
Dandy$116,500 - $137,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (Tour to Teach), communicating, and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Proficiency in introducing and leading company change efforts, providing clear expectations and guidance for implementing business solutions, and communicating business objectives
- Expertise in modeling and demonstrating exceptional customer service standards (One Best Way/OBW service model), managing customer service initiatives (e.g., store of the community, community outreach), resolving customer needs/complaints/issues, developing action plans for deficiencies, and providing process improvement leadership
- Skills in driving financial performance by reviewing P&L statements, managing budgeting/forecasting/expenses indexed to sales, monitoring merchandise presentation/seasonal transitions/inventory flow/operational processes, and implementing action plans to mitigate shrink and achieve sales/profit goals
- Experience in providing supervision and development for hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and developing talent for staffing needs and company growth
- Capability to coordinate job-related activities by developing relationships with stakeholders, supporting plans/initiatives, identifying/communicating goals, building accountability, measuring progress, addressing improvements, demonstrating adaptability, and promoting continuous learning
- Knowledge of ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity, implementing action plans, utilizing Open Door Policy, and providing direction on business processes
- Commitment to "Respect the individual" by building high-performing teams, embracing differences, creating belonging culture, working collaboratively, building relationships, communicating positively, attracting/retaining talent, empowering/developing talent, and recognizing contributions
- Adherence to "Act with Integrity" by maintaining/promoting ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals (belonging, eliminating waste, local giving), and acting humbly/self-aware/honest/fair/transparent
- Focus on serving customers (inferred from incomplete section)
Responsibilities
- Lead and develop teams by teaching, training, listening, touring stores, providing feedback, communicating/collaborating on operations/technology/merchandising/company direction, leading change efforts, setting expectations, and communicating objectives
- Model exceptional customer service, manage/support initiatives, resolve issues, develop action plans for deficiencies, and lead process improvements for high-quality customer experience
- Drive financial performance/sales by reviewing P&L, managing budgeting/forecasting/expenses, monitoring merchandise/inventory/operations, and implementing plans to mitigate shrink and achieve goals
- Supervise and develop hourly associates through hiring, training, mentoring, assigning duties, setting expectations, recognition, and promoting belonging mindset
- Coordinate/ complete/ oversee job activities by maintaining stakeholder relationships, supporting plans/initiatives, communicating goals, building accountability, measuring progress, addressing improvements, and promoting learning
- Ensure compliance with policies/procedures, support mission/values/ethics via action plans, Open Door Policy, and guidance on processes
- Build high-performing teams, embrace differences, foster belonging, collaborate, build relationships, communicate positively, attract/retain/empower/develop talent, and recognize contributions
- Maintain/promote integrity/ethics/compliance, model values, hold accountable, support regenerative goals, and act with humility/self-awareness/honesty/fairness/transparency
Skills
Team Leadership
Associate Training
Customer Service
Store Operations
Merchandising
P&L Management
Budgeting
Inventory Management
Performance Coaching
Change Management
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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