District Sales Manager, West
IlluminaSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (Tour-to-Teach), and communicating/collaborating on store operations, technology, business initiatives, merchandising, and company direction
- Skills in introducing and leading company change efforts, providing clear expectations and guidance for business solutions, and communicating business objectives effectively
- Expertise in modeling and demonstrating exceptional customer service using the One Best Way (OBW) service model, managing customer service initiatives (e.g., store of the community, community outreach), resolving customer issues, developing action plans, and providing process improvement leadership
- Proficiency in driving financial performance by reviewing P&L statements, managing budgeting/forecasting/expenses, monitoring merchandise presentation, inventory flow, operational processes, and implementing action plans to mitigate shrink and achieve sales/profit goals
- Experience in supervising, hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, ensuring belonging, recruiting, and promoting diversity awareness
- Capability to coordinate job-related activities by developing stakeholder relationships, supporting plans/initiatives, identifying/communicating goals, building accountability, measuring progress, addressing improvements, and promoting adaptability/continuous learning
- Knowledge of ensuring compliance with company policies, procedures, mission, values, ethics, and integrity, including implementing action plans and supporting the Open Door Policy
Responsibilities
- Lead and develop teams effectively through teaching, training, active listening, store tours with feedback, communication/collaboration on operations/technology/initiatives/merchandising/company direction, leading change efforts, providing expectations/guidance, and communicating objectives
- Model exceptional customer service standards, manage/support initiatives, resolve customer needs/complaints/issues, develop/implement action plans for deficiencies, and lead process improvements for high-quality customer experience
- Drive financial performance and sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation/seasonal transitions/inventory flow/operations, and implementing action plans for shrink mitigation and sales/profit goals
- Provide supervision/development for hourly associates via hiring, training, mentoring, assigning duties, setting expectations, recognition, consistent communication, ensuring belonging, and recruiting for staffing/growth
- Coordinate/ complete/ oversee job activities by maintaining stakeholder relationships, supporting customer/business plans/initiatives, communicating goals/objectives, building/measuring accountability/progress, identifying/addressing improvements, and promoting adaptability/learning
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity through action plans, Open Door Policy utilization, and guidance on business processes/practices
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the compensation for the Digital Coach position?
Walmart offers competitive pay for this role.
Is this Digital Coach role remote or does it require working in a store?
This information is not specified in the job description.
What key skills are needed for the Digital Coach role?
Key skills include leading and developing teams through teaching, training, and active listening; utilizing technology and communicating business initiatives; and driving financial performance by managing P&L, budgeting, and merchandising.
What is the company culture like for this position at Walmart?
The culture emphasizes exceptional customer service using the One Best Way model, ensuring belonging and diversity awareness, compliance with company policies, and supporting the Open Door Policy.
What makes a strong candidate for the Digital Coach role?
Strong candidates excel in team leadership, associate development through hiring, training, and mentoring, driving store financial performance, and ensuring customer service excellence while promoting company values.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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