Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback, and TourtoTeach
- Skills in communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate business objectives
- Knowledge of exceptional customer service standards, One Best Way (OBW) service model, managing customer service initiatives (e.g., store of the community, community outreach)
- Experience in resolving customer needs, complaints, issues, developing action plans for deficiencies, and providing process improvement leadership
- Proficiency in driving financial performance: reviewing P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, mitigating shrink
- Supervisory skills: hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, promoting belonging mindset, recruiting for staffing needs
- Ability to coordinate job-related activities, develop relationships with stakeholders, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements, demonstrate adaptability, promote continuous learning
- Commitment to compliance with company policies, procedures, mission, values, ethics, integrity; implementing action plans, utilizing Open Door Policy
- Alignment with "Respect the Individual": building high-performing teams, embracing differences, creating belonging culture, working collaboratively, building relationships, communicating with impact, attracting/retaining talent, empowering/developing talent, recognizing contributions
- Alignment with "Act with Integrity": maintaining/promoting integrity, ethics, compliance; modeling Walmart values, holding accountable, supporting regenerative goals, creating belonging, eliminating waste, participating in local giving, acting selflessly
Responsibilities
- Lead and develop teams by teaching, training, listening, touring stores, providing feedback, TourtoTeach, communicating/collaborating on operations/technology/initiatives/merchandising/direction, leading change, providing expectations/guidance, communicating objectives
- Model/demonstrate exceptional customer service (OBW model), manage/support initiatives (e.g., community programs), resolve customer issues, develop/implement action plans, provide process improvement leadership
- Drive financial performance/sales: review P&L, manage budgeting/forecasting/expenses, monitor merchandise/inventory/operations, implement action plans for shrink/sales/profit goals
- Provide supervision/development: hire, train, mentor associates, assign duties, set expectations, provide recognition, promote belonging, recruit/develop for staffing/growth
- Coordinate/oversee job activities: maintain stakeholder relationships, support plans/initiatives, identify/communicate goals, build/measure accountability, address improvements, promote learning/adaptability
- Ensure compliance with policies/procedures/mission/values/ethics/integrity: implement action plans, support Open Door Policy, provide direction/guidance
Skills
Team Leadership
Associate Training
Store Operations
Customer Service
P&L Management
Budgeting
Forecasting
Merchandising
Inventory Management
Change Management
Performance Coaching
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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