Operations Manager
Dandy$116,500 - $137,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (Tour-to-Teach), and communicating/collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, provide clear expectations and guidance for business solutions, and communicate business objectives effectively
- Knowledge of exceptional customer service standards, including the One Best Way (OBW) service model, managing customer service initiatives (e.g., store of the community, community outreach), resolving customer needs/complaints/issues, developing action plans for deficiencies, and providing process improvement leadership
- Skills in driving financial performance by reviewing/evaluating P&L statements, managing budgeting/forecasting/expense control indexed to sales, monitoring merchandise presentation/seasonal transitions/inventory flow/operational processes, and implementing action plans to mitigate shrink and achieve sales/profit goals
- Experience in supervising and developing hourly associates through hiring, training, mentoring, assigning duties, setting expectations, providing recognition, ensuring belonging/inclusion/diversity awareness, and recruiting to meet staffing needs and company growth
- Proficiency in coordinating/overseeing job-related activities by developing stakeholder relationships, supporting plans/initiatives, identifying/communicating goals/objectives, building accountability, measuring progress, addressing improvements, demonstrating adaptability, and promoting continuous learning
- Commitment to ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity, implementing action plans, utilizing Open Door Policy, and providing direction on business processes/practices
Responsibilities
- Lead and develop teams effectively by teaching, training, actively listening to associates, touring stores, providing feedback, communicating/collaborating on store operations/technology/business initiatives/merchandising/company direction, introducing/leading change efforts, providing expectations/guidance for business solutions, and communicating objectives
- Model/demonstrate exceptional customer service by following OBW model, managing/supporting initiatives (e.g., community programs), resolving customer issues, developing/implementing action plans for deficiencies, and leading process improvements for high-quality customer experience
- Drive financial performance/sales in designated store area by reviewing P&L, managing budgeting/forecasting/expenses, monitoring merchandise presentation/seasonal transitions/inventory/operations, and developing/implementing action plans to mitigate shrink and achieve sales/profit goals
- Provide supervision/development for hourly associates by hiring, training, mentoring, assigning duties, setting expectations, providing recognition, communicating consistently, ensuring belonging/inclusion/diversity awareness, and recruiting/developing associates for staffing/growth needs
- Coordinate/complete/oversee job-related activities/assignments by maintaining stakeholder relationships, supporting customer/business plans/initiatives, identifying/communicating goals/objectives, building/measuring accountability/progress, addressing improvements, and promoting adaptability/continuous learning
- Ensure compliance with company policies/procedures, support mission/values/ethics/integrity by implementing action plans, utilizing Open Door Policy, and guiding application in business processes/practices
Skills
Team Leadership
Associate Training
Store Operations
Customer Service
P&L Management
Budgeting
Forecasting
Merchandising
Inventory Management
Hiring
Mentoring
Process Improvement
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
Related Jobs
RemoteRemoteAssistant Manager, Acquisition
DraftKingsSalary not specified
- Full Time
- Junior (1 to 2 years), Mid-level (3 to 4 years)
RemoteSupervisor, Operations (Event Processing)
Verra MobilitySalary not specified
- Full Time
- Expert & Leadership (9+ years)
RemotePartnership Operations Coordinator
SupabaseSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteBusiness Development Manager
Seer InteractiveSalary not specified
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteProduct Manager - Retail Operations
PanoptoSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteAssistant General Counsel
BranchSalary not specified
- Full Time
- Mid-level (3 to 4 years)
RemoteDirector, Marketing Operations
SyndigoSalary not specified
- Full Time
- Expert & Leadership (9+ years)