Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback, and TourtoTeach methods
- Strong communication and collaboration skills with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Expertise in introducing and leading company change efforts, providing clear expectations, guidance for business solutions, and communicating objectives
- Proficiency in modeling and demonstrating exceptional customer service using the One Best Way (OBW) service model
- Experience managing customer service initiatives, resolving complaints/issues, developing action plans, and providing process improvement leadership
- Skills in driving financial performance by reviewing P&L statements, budgeting, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, and operational processes
- Ability to develop action plans to mitigate shrink and achieve sales/profit goals
- Supervisory experience including hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset
- Recruiting and developing qualified associates to meet staffing needs and company growth
- Capability to coordinate job-related activities, develop stakeholder relationships, support plans/initiatives, set goals, measure progress, address improvements, and promote continuous learning
- Knowledge of company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and ability to ensure compliance
- Commitment to Respect the Individual: building high-performing teams, embracing differences, creating belonging culture, working collaboratively, building relationships, communicating effectively, attracting/retaining talent, empowering/developing talent, recognizing contributions
- Commitment to Act with Integrity: maintaining high standards of ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals, acting selfless
Responsibilities
- Lead and develop teams by teaching, training, listening, touring stores, providing feedback, TourtoTeach, communicating/collaborating on operations, technology, initiatives, merchandising, direction, leading change, setting expectations, implementing solutions, communicating objectives
- Model exceptional customer service, manage/support initiatives (e.g., store of the community, outreach), resolve customer needs/complaints, develop/implement action plans, provide process improvement for high-quality experience
- Drive financial performance/sales: review P&L, manage budgeting/forecasting/expenses, monitor merchandise/seasonal transitions/inventory/operations, implement action plans to mitigate shrink and achieve goals
- Provide supervision/development for hourly associates: hire, train, mentor, assign duties, set expectations, recognize, communicate consistently, promote belonging, recruit/develop for staffing/growth
- Coordinate/oversee job activities: maintain stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements, demonstrate adaptability, promote learning
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, utilize Open Door Policy, provide direction on business processes
- Build high-performing teams, embrace differences, create belonging culture, provide thriving opportunities
- Work collaboratively, build trusting relationships, communicate with impact/energy/positivity to motivate/influence
- Attract/retain talent, empower/develop talent, recognize contributions/accomplishments
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals (positive impact, belonging, eliminate waste, local giving), act selfless
Skills
Team Leadership
Customer Service
P&L Analysis
Budgeting
Forecasting
Merchandising
Inventory Management
Shrink Control
Hiring
Training
Mentoring
Process Improvement
Change Management
Associate Development
Operational Processes
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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