Operations Specialist
Asset LivingSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, and providing feedback (Tour to Teach)
- Proficiency in communicating and collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate business objectives
- Experience modeling and demonstrating exceptional customer service standards using the One Best Way (OBW) service model
- Skills in managing customer service initiatives (e.g., store of the community, community outreach), resolving customer needs/complaints/issues, developing action plans, and providing process improvement leadership
- Ability to review and evaluate P&L statements, manage budgeting, forecasting, expense control indexed to sales
- Knowledge of monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, mitigating shrink, and achieving sales/profit goals
- Experience providing supervision and development for hourly associates: hiring, training, mentoring, assigning duties, setting expectations, recognition, promoting belonging mindset, recruiting for staffing needs
- Skills in coordinating job-related activities, developing stakeholder relationships, supporting plans/initiatives, identifying goals/objectives, building accountability, measuring progress, addressing improvements, demonstrating adaptability, promoting continuous learning
- Commitment to ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity, implementing action plans, utilizing Open Door Policy
- Alignment with "Respect the Individual": building high-performing teams, embracing differences, creating belonging culture, working collaboratively, building relationships, communicating with impact, attracting/retaining talent, empowering/developing talent, recognizing contributions
- Alignment with "Act with Integrity": maintaining/promoting integrity/ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals, selfless/humble/self-aware behavior
Responsibilities
- Lead and develop teams by teaching, training, listening, touring stores, providing feedback, communicating/collaborating on operations/technology/initiatives/merchandising/company direction, leading change, setting expectations, implementing solutions, communicating objectives
- Model exceptional customer service (OBW), manage/support initiatives (e.g., community programs), resolve customer issues, develop/implement action plans, lead process improvements for high-quality experience
- Drive financial performance/sales: review P&L, manage budgeting/forecasting/expenses, monitor merchandise/inventory/operations, implement plans to mitigate shrink and achieve sales/profit goals
- Provide supervision/development for associates: hire, train, mentor, assign duties, set expectations, recognize, promote belonging, recruit to meet staffing/growth needs
- Coordinate/oversee job activities: maintain stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements, promote learning/adaptability
- Ensure compliance with policies/procedures, support mission/values/ethics via action plans, Open Door Policy, guidance on business processes
- Build high-performing teams, embrace differences, foster belonging culture, create thriving opportunities
- Work collaboratively, build trusting relationships, communicate to motivate/influence
- Attract/retain talent, empower/develop, recognize contributions
- Maintain/promote integrity/ethics/compliance, model values, hold accountable, support regenerative goals (belonging, waste elimination, local giving)
- Act selfless, humble, self-aware
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What is the work location or remote policy for this role?
This information is not specified in the job description.
What key skills are required for the Coach/Ops Mgr Trainee role?
Key skills include leading and developing teams, driving financial performance through P&L management and sales goals, modeling exceptional customer service, providing supervision and mentoring to associates, and ensuring compliance with company policies.
What is the company culture like at Walmart for this role?
The culture emphasizes building high-performing teams, embracing differences in people and cultures, promoting a belonging mindset, and respecting the individual.
What makes a strong candidate for this Coach/Ops Mgr Trainee position?
Strong candidates excel at team leadership and development, financial management including P&L analysis, customer service delivery, associate mentoring and hiring, and fostering an inclusive workplace while ensuring policy compliance.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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