Operations Manager
Dandy$116,500 - $137,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (TourtoTeach), communicating/collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Skill in introducing and leading company change efforts, providing clear expectations/guidance for business solutions, and communicating business objectives
- Proficiency in modeling/demonstrating exceptional customer service (One Best Way/OBW model), managing/supporting initiatives (e.g., store of the community, outreach), resolving customer needs/complaints/issues, developing/implementing action plans for deficiencies, and providing process improvement leadership
- Capability to drive financial performance/sales by reviewing P&L statements, managing budgeting/forecasting/expenses, monitoring merchandise presentation/seasonal transitions/inventory/operations, and implementing action plans to mitigate shrink/achieve sales/profit goals
- Experience in supervising/developing hourly associates: hiring, training, mentoring, assigning duties, setting expectations, providing recognition, promoting belonging mindset, recruiting to meet staffing/growth needs
- Competence in coordinating/overseeing job activities: developing stakeholder relationships, supporting plans/initiatives, identifying/communicating goals, building accountability, measuring progress, addressing improvements, demonstrating adaptability, promoting continuous learning
- Knowledge of ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity via action plans, Open Door Policy, and guidance on business processes
- Commitment to "Respect the Individual": building high-performing teams, embracing differences, fostering belonging, creating thriving opportunities, working collaboratively, building relationships, communicating positively, attracting/retaining/developing talent, recognizing contributions
- Adherence to "Act with Integrity": maintaining/promoting ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals (belonging, waste elimination, local giving), acting selflessly
Responsibilities
- Lead and develop teams effectively by teaching/training, actively listening, touring stores/providing feedback, communicating/collaborating on operations/technology/initiatives/merchandising/company direction, introducing/leading change, providing expectations/guidance, communicating objectives
- Model/demonstrate customer service standards (OBW), manage/support initiatives (community outreach), resolve customer issues, develop/implement action plans for deficiencies/process improvements for high-quality experience
- Drive financial/sales performance: review P&L, manage budgeting/forecasting/expenses, monitor merchandise/inventory/operations, implement plans to mitigate shrink/achieve goals
- Supervise/develop hourly associates: hire/train/mentor, assign duties, set expectations, provide recognition, promote belonging, recruit for staffing/growth
- Coordinate/oversee job activities/assignments: maintain stakeholder relationships, support plans/initiatives, identify/communicate goals, build/measure accountability/progress, address improvements, promote adaptability/learning
- Ensure compliance with policies/procedures, support mission/values/ethics via action plans, utilize Open Door Policy, provide direction/guidance on processes/practices
- Build high-performing teams, embrace differences, foster belonging culture, create thriving opportunities
- Work collaboratively, build trusting relationships, communicate impactfully/positively to motivate/influence
- Attract/retain/develop talent, empower/recognize contributions
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals (belonging, waste elimination, local giving), act selflessly
Skills
Team Leadership
Associate Training
Store Operations
Customer Service
Profit and Loss Management
Budgeting
Forecasting
Merchandising
Inventory Management
Shrink Mitigation
Hiring
Mentoring
Performance Feedback
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
Related Jobs
RemoteRemoteProgram Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteAssistant Manager, Acquisition
DraftKingsSalary not specified
- Full Time
- Junior (1 to 2 years), Mid-level (3 to 4 years)
RemoteDistrict Sales Manager, West
IlluminaSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteOperations Specialist
Asset LivingSalary not specified
- Full Time
- Entry Level & New Grad
RemoteBusiness Development Manager
Seer InteractiveSalary not specified
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteDirector, Marketing Operations
SyndigoSalary not specified
- Full Time
- Expert & Leadership (9+ years)
RemoteField Marketing Coordinator
NewselaSalary not specified
- Full Time
- Junior (1 to 2 years)