(USA) Coach/Ops Mgr Trainee at Walmart

Streetsboro, Ohio, United States

Walmart Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to lead and develop teams through teaching, training, active listening, and providing feedback (e.g., Tour-to-Teach)
  • Strong communication and collaboration skills across all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
  • Capability to introduce and lead company change efforts, set clear expectations, and guide implementation of business solutions
  • Proficiency in modeling and demonstrating exceptional customer service using the One Best Way (OBW) service model
  • Experience in managing customer service initiatives, resolving complaints/issues, developing action plans, and leading process improvements
  • Skills in driving financial performance, including reviewing P&L statements, budgeting, forecasting, expense control, merchandise presentation, inventory management, and mitigating shrink
  • Supervisory experience in hiring, training, mentoring, assigning duties, setting expectations, providing recognition, ensuring belonging, and recruiting associates
  • Ability to coordinate job-related activities, build stakeholder relationships, set goals, measure progress, identify improvements, and promote continuous learning
  • Knowledge of compliance with company policies, procedures, ethics, integrity standards, and support for the Open Door Policy

Responsibilities

  • Lead and develop teams by teaching, training, actively listening, touring stores, providing feedback, communicating on operations/business initiatives, and leading change efforts
  • Model exceptional customer service, manage/support initiatives (e.g., store of the community), resolve customer issues, develop action plans, and lead process improvements
  • Drive financial performance and sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise/inventory/operations, and implementing plans to meet sales/profit goals
  • Provide supervision/development for hourly associates through hiring, training, mentoring, assigning duties, setting expectations, recognition, ensuring belonging, and recruiting
  • Coordinate/complete/oversee job activities by maintaining stakeholder relationships, supporting plans/initiatives, setting/measuring goals, addressing improvements, and promoting adaptability/learning
  • Ensure compliance with company policies/procedures, support mission/values/ethics, implement action plans, and guide application in business processes

Skills

Team Leadership
Customer Service
P&L Analysis
Budgeting
Forecasting
Merchandising
Inventory Management
Training
Mentoring
Hiring
Recruiting

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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