Responsibilities

The Trucking Dispatcher will schedule and dispatch trucks for deliveries based on route optimization and customer requirements, monitor the progress of shipments and provide real-time updates to clients and drivers, maintain communication with drivers to offer assistance and resolve issues during transit, coordinate load assignments and track delivery status to ensure on-time service, manage customer inquiries and resolve scheduling or delivery-related issues, utilize dispatching software and tracking systems to maintain accurate records, and ensure compliance with DOT regulations and company policies regarding transportation and safety.