Training Program Facilitator at Akita Software

Glendale, Arizona, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Grant Management, Government, NonprofitIndustries

Requirements

Strong organizational abilities, with a proven track record in managing logistics for complex training programs and high attention to detail
Experience developing engaging training materials across multiple formats, including eLearning, in-person, and virtual sessions, with proficiency in authoring tools like Articulate
Proficiency with LMS platforms and familiarity with video editing tools (e.g., Camtasia) to ensure high-quality content delivery and support a seamless training experience
Strong interpersonal skills to engage learners at all levels, fostering a collaborative, open environment

Responsibilities

Organize and facilitate high-quality, interactive training sessions for clients and internal teams, including scheduling sessions, managing participant communications, and overseeing all logistics
Create, update, and manage training content in various formats (eLearning modules, live demonstrations, virtual classrooms) to meet diverse needs and enhance learning/retention
Build out and maintain a robust eLearning library, ensuring materials are accessible, up-to-date, and tailored to end users
Serve as LMS expert: upload/organize materials, troubleshoot issues, and optimize functionality for training delivery and engagement
Facilitate engaging, tailored training sessions for clients, demonstrating software capabilities and customization to maximize satisfaction and adoption
Maintain well-organized, comprehensive documentation for all training programs to enhance continuity and efficiency

Skills

Training Facilitation

Training Coordination

Interactive Training

Session Scheduling

Participant Communication

Grant Management Software

Client Training

Internal Training

Problem Solving

Akita Software

API observability and service mapping tools

About Akita Software

Akita Software provides tools for API observability and service mapping, helping businesses visualize and manage the interactions between their software services. This allows companies to quickly identify and resolve issues without needing extensive manual documentation. The platform is particularly beneficial for tech professionals like developers and security engineers who maintain complex service ecosystems, especially in environments using microservices architectures. Akita operates on a subscription-based model, where clients pay for continuous monitoring and mapping of their API interactions. This service helps clients catch cross-service issues faster and understand root causes without manual inspection. By simplifying API management and improving service reliability, Akita aims to support tech companies in streamlining their operations.

San Mateo, CaliforniaHeadquarters

2018Year Founded

$4MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1-10Employees