Territory Service and Sales Representative at Ecolab

Birmingham, Alabama, United States

Ecolab Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Hospitality, Foodservice, Long-term Care, Commercial, Education, GovernmentIndustries

Requirements

  • High School Diploma or equivalent
  • 2 years of experience (inferred from incomplete qualification)

Responsibilities

  • Leverage tools and technology (including tablet and mobile phone apps) to conduct customer visits and recommend unique programs and solutions to customers
  • Communicate total value to the customer to meet their needs and grow sales within existing customer accounts
  • Use problem-solving skills to conduct preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems
  • Provide emergency service to existing customers via phone or in person, as needed
  • Assist in the installation of equipment and solutions
  • Demonstrate safe equipment use, ensuring customers' operations are fully functional
  • Manage equipment, parts, and inventory to control costs

Skills

Key technologies and capabilities for this role

SalesCustomer ServiceEquipment MaintenanceLaundry MachinesDish MachinesDispensing EquipmentPreventative MaintenanceCorrective MaintenanceProblem SolvingInventory ManagementEquipment Installation

Questions & Answers

Common questions about this position

Is this a remote position or does it require travel?

This is a field-based position requiring travel within the Birmingham, Alabama market and surrounding areas, with initial training including 2 weeks at Ecolab Corporate Headquarters in Eagan, Minnesota.

What are the key responsibilities of this role?

Responsibilities include conducting customer visits using tools and technology, recommending solutions to grow sales, performing preventative and corrective maintenance on equipment, providing emergency service, assisting with installations, and managing inventory.

What is the training process like for this position?

The initial training program is 12 weeks, with 2 weeks at Ecolab Corporate Headquarters in Eagan, Minnesota, and the remaining weeks in-field; Ecolab arranges and pays for travel and certain expenses during training.

Are weekends required for this role?

Generally, 1 in 9 weekends are required based on business demand.

What makes a strong candidate for this Territory Sales and Service Representative role?

Strong candidates should have problem-solving skills for equipment maintenance, ability to leverage technology for customer visits and sales growth, and comfort with field-based work servicing customers in hospitality, foodservice, and other sectors.

Ecolab

About Ecolab

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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