Tencent Cloud - Technical Account Manager (South Korea) at Tencent

Seoul, South Korea, South Korea

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, TechnologyIndustries

Requirements

Bachelor’s degree or above in Computer Science or a related field
Relevant public cloud certifications (highly preferred)
Minimum of 5 years in public cloud technical roles with direct client-facing experience
In-depth knowledge and hands-on experience with Linux systems
Proficiency in TCP/IP protocols and using troubleshooting tools for analysis and performance tuning
Excellent communication skills in English and local language (Korean); proficiency in Chinese Mandarin at a business level highly preferred
Customer-service oriented and collaborative
Expertise in DNS, Load Balancing, CDN, databases, security attack and defense, disaster recovery architectures, and high concurrency optimization
Experience in audio/video technologies, SDK R&D, DevOps, big data, AI, Tencent Cloud Engine (TCE), and Docker (advantageous)

Responsibilities

Serve as a trusted advisor to key accounts, leveraging deep understanding of their business scenarios to provide tailored solutions using Tencent Cloud products
Address technical issues, optimize business structures, and assist in expanding operations
Maintain close communication with clients to gain insights, identify pain points, and suggest product improvements
Proactively anticipate and mitigate potential technical problems to enhance customer satisfaction and product experience
Efficiently resolve complex technical issues related to networks, load balancing, servers, databases, and more
Demonstrate expertise in DNS, Load Balancing, CDN, databases, security attack and defense, disaster recovery architectures, and high concurrency optimization

Skills

Key technologies and capabilities for this role

Tencent CloudPublic CloudDNSLoad BalancingServersDatabasesNetworksCloud Certifications

Questions & Answers

Common questions about this position

What experience is required for the Technical Account Manager role?

A minimum of 5 years in public cloud technical roles with direct client-facing experience is required, along with a Bachelor’s degree or above in Computer Science or a related field.

What technical expertise is needed for this position?

Expertise in DNS, Load Balancing, CDN, databases, security attack and defense, disaster recovery architectures, high concurrency optimization, Linux systems, and TCP/IP protocols is required.

What language skills are necessary for this role?

Excellent communication skills in English and the local language are required, with proficiency in Chinese Mandarin at a business level highly preferred.

Is this position remote or office-based?

This information is not specified in the job description.

What makes a strong candidate for this Technical Account Manager position?

Candidates with relevant public cloud certifications, experience in audio/video technologies, SDK R&D, DevOps, big data, AI, Tencent Cloud Engine (TCE), Docker, and a customer-service oriented collaborative approach stand out.

Tencent

Internet platform for social, gaming, fintech

About Tencent

Tencent is a technology company that focuses on enhancing the daily lives of internet users and assisting businesses in their digital transformation. It operates in various sectors, including social networking, entertainment, fintech, and cloud computing. Tencent's main products include WeChat, a messaging and mobile payment app with over a billion users, and Tencent Games, which produces popular video games like Honor of Kings and PUBG Mobile. The company generates revenue through online advertising, subscription services, in-app purchases, mobile payments, and cloud services. Unlike many competitors, Tencent has a diverse business model that allows it to serve both individual users and enterprises effectively. The goal of Tencent is to enrich user experiences and support businesses in their digital journeys.

Shenzhen, ChinaHeadquarters

1998Year Founded

$31.5MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, Fintech, AI & Machine Learning, GamingIndustries

10,001+Employees

Benefits

Professional Development Budget

Risks

Tencent's addition to the US blacklist may affect its operations and partnerships.

Developing Call of Duty mobile version may lead to competitive tensions with Microsoft.

Investment in blockchain exposes Tencent to volatile regulatory environments.

Differentiation

Tencent's WeChat app integrates messaging, social media, and mobile payments seamlessly.

Tencent Games is a global leader with popular titles like Honor of Kings and PUBG Mobile.

Tencent Cloud offers scalable solutions for businesses, enhancing digital transformation efforts.

Upsides

Tencent's investment in blockchain technology could enhance its fintech and cloud services.

The Hunyuan-Large language model advances Tencent's AI capabilities in social networking and gaming.

Collaboration with DYXnet on AI solutions opens new avenues in digital transformation services.

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