Tencent Cloud International Customer Solution Architect at Tencent

Singapore, Singapore, Singapore

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, TechnologyIndustries

Requirements

Bachelor’s degree or above in a computer-related field, with over five years of IT experience and at least two years of experience in large-scale B2B projects
Proficient in English (listening, speaking, reading, and writing), able to communicate with customers in English about product and technical issues
Familiar with cloud computing, networking, storage, and database products, as well as the development and architecture of cloud-native products
Experience leading the design and implementation of at least one public cloud project. Experience serving European and American enterprise customers is preferred
Strong business acumen and foresight, with the ability to analyze and design complex business architectures
Strong logical thinking skills, cross-team communication and collaboration skills, and project management skills

Responsibilities

Support overseas customers entering China and customers operating abroad, participating in architect-related work during pre-sales and mid-sales phases
Assist overseas frontline teams in communicating with customers, analyzing their existing business architectures, and providing Tencent Cloud core product solutions based on their needs, including detailed information on products, technologies, and specifications
Collaborate with overseas frontline teams to support customer POC, cloud migration, and solution implementation, and provide technical consultation, product training, technical services, and online troubleshooting support to key customers
Coordinate with backend product and R&D teams to ensure timely and effective resolution of complex product issues
Identify customer pain points and potential needs, understand industry trends, and provide customers with practical and effective recommendations and solutions

Skills

Cloud Computing

Networking

Storage

Databases

Solution Architecture

Pre-Sales

Cloud Migration

POC

Technical Consultation

Troubleshooting

English Proficiency

Tencent

Internet platform for social, gaming, fintech

About Tencent

Tencent is a technology company that focuses on enhancing the daily lives of internet users and assisting businesses in their digital transformation. It operates in various sectors, including social networking, entertainment, fintech, and cloud computing. Tencent's main products include WeChat, a messaging and mobile payment app with over a billion users, and Tencent Games, which produces popular video games like Honor of Kings and PUBG Mobile. The company generates revenue through online advertising, subscription services, in-app purchases, mobile payments, and cloud services. Unlike many competitors, Tencent has a diverse business model that allows it to serve both individual users and enterprises effectively. The goal of Tencent is to enrich user experiences and support businesses in their digital journeys.

Shenzhen, ChinaHeadquarters

1998Year Founded

$31.5MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, Fintech, AI & Machine Learning, GamingIndustries

10,001+Employees

Benefits

Professional Development Budget

Risks

Tencent's addition to the US blacklist may affect its operations and partnerships.

Developing Call of Duty mobile version may lead to competitive tensions with Microsoft.

Investment in blockchain exposes Tencent to volatile regulatory environments.

Differentiation

Tencent's WeChat app integrates messaging, social media, and mobile payments seamlessly.

Tencent Games is a global leader with popular titles like Honor of Kings and PUBG Mobile.

Tencent Cloud offers scalable solutions for businesses, enhancing digital transformation efforts.

Upsides

Tencent's investment in blockchain technology could enhance its fintech and cloud services.

The Hunyuan-Large language model advances Tencent's AI capabilities in social networking and gaming.

Collaboration with DYXnet on AI solutions opens new avenues in digital transformation services.

Land your dream remote job 3x faster with AI

Try Jobo Free