Agnostic Telesales Agent - IFG
HumanaSalary not specified
- Full Time
- Junior (1 to 2 years)
$40,000 – $60,000Compensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, InsuranceIndustries
Requirements
Candidates should possess a Bachelor’s degree in a related field, along with a strong desire to succeed in a sales environment, and no license is required to start. The role also requires a commitment to completing a 6-week training program and obtaining a state insurance license, with the company covering the associated costs.
Responsibilities
As a Telesales Agent, the primary responsibility is to engage and educate prospective members about Devoted Health products, answering questions and assisting with enrollment applications in compliance with Medicare requirements. The agent will also participate in inbound and outbound call campaigns, and after the peak selling season, transition to supporting the Member Service Guide team by focusing on member service, engagement, and retention. Additionally, the agent will assess healthcare needs and arrange face-to-face appointments with local agents, and may be involved in providing product information and selecting suitable plans.
Skills
Sales
Communication
Customer Service
Enrollment
Medicare
Healthcare Needs Assessment
Appointment Scheduling
Devoted Health
Medicare Advantage plans with personalized support
About Devoted Health
Devoted Health provides Medicare Advantage plans aimed at simplifying and making healthcare more affordable for seniors aged 65 and older. Their plans include services like provider and pharmacy searches, prescription drug coverage, and preventive care rewards. Members pay premiums for these plans, and the company may also receive government payments for managing Medicare benefits. What sets Devoted Health apart from competitors is their high level of customer service, featuring Devoted Health Guides who assist members in navigating their healthcare options and addressing common issues with traditional insurance. Additionally, they promote preventive care through the Devoted Dollars program, which rewards members for engaging in health activities. The goal of Devoted Health is to create a more compassionate and accessible healthcare experience for its members.
Key Metrics
Waltham, MassachusettsHeadquarters
2017Year Founded
$2,194.5MTotal Funding
SERIES_ECompany Stage
HealthcareIndustries
1,001-5,000Employees